eG Innovations

OCTOBER 11, 2022

This communication channel is layered on top of a secure Transport Layer Security (TLS) connection and serves as a bus for service message exchange between session host and Azure Virtual Desktop infrastructure. Linking the AVD Broker data to the User Experience and Logon Performance. AVD Error Codes and Logs.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Customer Experience 52

eG Innovations

MAY 5, 2022

After both client and session host connected to the gateway, the gateway starts relaying the raw data between both endpoints, this establishes the base reverse connect transport for the RDP (Remote Desktop Protocol). After the base transport is set, the client starts the RDP handshake. The AVD Reverse Connect Mechanism.

Data Visualization 52

Data Visualization Reporting Tools Artificial Inteligence Transportation 52

eG Innovations

AUGUST 3, 2021

11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface? 12 Can you show us a dashboard from where a Citrix engineer can quickly tell where the issue is without going into details?

Analytic Tools 52

Analytic Tools Data Visualization Research Software Reporting Tools 52

eG Innovations

AUGUST 11, 2022

It includes the ability to monitor user experience – from logon time to application launch time to screen refresh latency so administrators can easily monitor and track if they are meeting their service levels (SLAs). Customers use Citrix Analytics to get an aggregated view of user experience. The lower the better!

Analytic Tools 52

Analytic Tools Data Visualization Reporting Tools Research Software 52