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Customer Research 101: The Complete Guide for SaaS

Userpilot

What happens when you build a product or service around what you think potential customers want, only for them to buy something else? It could include conducting user interviews and surveys, analyzing product usage data, and tracking customer feedback , to name a few. For starters, it shows you dont know your customers well enough.

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How we ensure the highest standards of data privacy and compliance within Intercom

Intercom, Inc.

Your data is our most critical asset. We handle the security of your data so that you can focus on acquiring, engaging, and retaining your customers. We leave no stone unturned when it comes to data privacy. Intercom is a data processor, and we take the utmost care with any data we touch. Expiry and deletion.

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Choose the Right Large Language Model (LLM) for Your Product

The Product Coalition

This guide equips you with the knowledge and tools to confidently select the perfect LLM companion for your project, complete with a handy scorecard and real-world examples. Data Richness: A wealth of data opens doors to training bespoke models. Internal Safeguards: For internal tools, balance security with usability.

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What is a CX Designer? Responsibilities, Salaries, and More

Userpilot

In this guide, we’ll delve into the core responsibilities, salary insights, essential skills, and more, providing you with the knowledge and tools you need to excel as a CX designer. Looking into tools for CX designers? Customer experience designers are essential in crafting seamless and engaging user journeys.

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How to Become a UX Consultant [+Tools and Resources]

Userpilot

UX consultants utilize a variety of tools to enhance their work. Some essential tools include Userpilot for user onboarding and feedback, Monday.com for project management, and Figma for UI/UX design. Looking into tools for UX consultants? Book a demo to see it in action! Book a demo to see it in action!

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How to Become a CX Designer [+Tools and Resources]

Userpilot

TL;DR A customer experience designer (CX Designer) focuses on creating and optimizing the interactions that customers have with a company’s products or services. Coursework should include user research , interaction design , and visual design principles. Looking into tools for CX designers?

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How to Become a Product Design Manager [+Tools and Resources]

Userpilot

Focus on developing strong skills in user experience (UX) and user interface (UI) design, utilizing design tools like Sketch, Figma, and Adobe Creative Suite. Product design managers can leverage a variety of tools to streamline their workflows and improve product outcomes. Looking into tools for product design managers?