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Y Oslo 2024: When It Comes to Discovery, Something is Better Than Nothing

Product Talk

The first strategy is we can let people opt in to customer interviews while they’re using our product or service. We see this already, almost every product embeds a Net Promoter Score (NPS) question or a CSAT question where we ask, How satisfied are you with the product? We don’t need to be in every bug report meeting.

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Inside the AI Revolution in Digital Banking UX: Case Studies, Data, and Strategic Takeaways

UX Planet

We examine both quantitative gains — such as higher customer satisfaction scores, rising self-service usage and digital adoption rates — and qualitative developments, including more personalized services, smarter virtual assistants and greater accessibility in digital banking.

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How Using ChatGPT for Product Management is a Valuable Time-Saver

Usersnap

With the release of ChatGPT, it seems like a digital assistant has arrived. ChatGPT on the other hand is easy to access, use and train for anyone. In this article, we’ll explore what ChatGPT is and how it works. You’ll be able to understand how chatGPT can be a great tool for product management.

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You don’t need to be a well-run company to win: Surprising lessons in product leadership and AI strategy | Tamar Yehoshua (President at Glean, ex-CPO at Slack, VP at Google, VP at Amazon)

Lenny Rachitsky

Brought to you by: • Explo —Embed customer-facing analytics in your product • Sprig ⁠⁠ —Build products for people, not data points • Sidebar —Accelerate your career by surrounding yourself with extraordinary peers — Tamar Yehoshua is the president of product and technology at Glean.