Userpilot

MARCH 14, 2024

Looking for an effective retention analytics tool and wondering if Heap is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You must have a clear idea of the events that drive users back to your product and how often this happens.

Data Visualization 52

Data Visualization Analytic Tools Technical Review Onboarding KPIs 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective user engagement analysis tool and wondering if GainsightPX is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Monitoring and analyzing data from these events can help you assess product usage better.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Onboarding KPIs 52

Userpilot

APRIL 9, 2024

There are a few benefits of investing in a dedicated onboarding system. Many onboarding tools allow companies to create self-service resources , like knowledge bases or video tutorials , for on-demand after-hours support. Custom event tracking – to easily track multiple actions and trigger in-app experiences. Dashboards.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective feature adoption tool and wondering if GainsightPX is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. With numerous GainsightPX alternatives, it can be challenging to make a final decision.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Data Visualization Feedback Software 52

Userpilot

OCTOBER 8, 2021

You can review Pendo's analytics in their free trial, which displays various different graphs on the basis of dummy data. To replace the dummy data with real numbers from your SaaS company, you'll need to install a JS snippet. Paths show you all the actions taken by users before or after a specific event.

Data Visualization 98

Data Visualization Analytic Tools Software Review Feedback Software 98

Userpilot

MARCH 7, 2024

Analytics tools offer a competitive advantage for companies investing in prolonged product growth. However, not all companies can invest precious resources in an analytics tool. In reality, some companies are better served using free vs paid analytics platforms. Which camp would you belong in? Web analytics tools.

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Research Software 105

Userpilot

FEBRUARY 26, 2023

Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface. In this in-depth review, we’ll explore the features, benefits, and limitations of Mixpanel Analytics and why you might need to find a better alternative for you. Mixpanel dashboard homepage. What is Mixpanel?

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

FEBRUARY 26, 2024

Looking for an effective customer experience tool and wondering if Lou Assist is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can also run NPS surveys and then view scores and responses on the dashboard.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Alchemer Mobile

FEBRUARY 14, 2023

Unfortunately, organizations have become consumed with tuning and adjusting feedback dashboards in hopes that increased precision increases a bias and direction for action. Mostly, these dashboards have not moved the needle in the organization they serve. Alchemer Workflow was conceived from this challenge.

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Feedback Software User Testing Customer Experience Customer Feedback 130

Alchemer Mobile

NOVEMBER 10, 2022

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. This saves companies valuable time and resources.

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Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Userpilot

FEBRUARY 25, 2024

Looking for an effective in-app messaging tool and wondering if GainsightPX is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. You can also use them to inform users about the latest offers, events, and product updates.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Alchemer Mobile

MAY 19, 2021

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. This saves companies valuable time and resources.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236

Userpilot

JANUARY 20, 2024

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. Userlane boasts of some great reviews on G2. What do users say about Userlane?

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

Userpilot

MAY 2, 2024

Implement a retention dashboard to track vital metrics across user segments. To encourage them to continue doing business with the company. Customer Retention Rate (CRR) measures the percentage of existing customers who remain with a company over a given period. Re-engage inactive users through automated email campaigns.

Data Visualization 105

Data Visualization User Testing Customer Feedback Analytic Tools 105

Userpilot

MAY 7, 2024

Userguiding – best product adoption tool for small companies. Feature tagging and heatmaps : Track feature engagement and other event data by tagging individual features or a combination of features. Analytics dashboard : Track all your adoption-related metrics in one simple dashboard. Userpilot analytics dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Research Software Reporting Tools 105

Userpilot

FEBRUARY 21, 2023

In Heap, you can segment users based on their demographics and event completion, while in Pendo you can also use mobile-specific data, like the OS version. In Pendo , the information about Track Events is also recorded programmatically without the need for tagging. In Userpilot, you need to create events and tag features manually.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

MARCH 25, 2024

However, not all product tours are created equal: many companies fail to realize their full potential. SaaS companies that successfully use product tours for user onboarding include Groupize , Userpilot, Attention Insight , Google Analytics, and Loom. Introducing a point system that rewards users for completing tasks.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

MAY 30, 2024

It’s a mix of customer opinions, emotions , and attitudes based on their experiences with your company. Collect customer feedback via multiple channels (surveys, user interviews, social media reviews, and so on). It’s a mix of their emotions , opinions, and attitudes based on their experiences with your company.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

Userpilot

MAY 26, 2024

Are you exploring alternatives for Google Analytics to better match your company’s privacy values, feature needs, or budget? Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

APRIL 19, 2024

Userpilot lets you create and style your NPS survey, add qualitative follow-up questions to get more context, select when and to whom to trigger the survey, localize content through translations, and view all the reports in one dashboard for further analysis. Get a Userpilot demo now to create your own NPS dashboard.

Data Visualization 52

Data Visualization Customer Feedback User Testing Feedback Software 52

Userpilot

FEBRUARY 15, 2024

In this article, we’ve compiled our favorite software and conducted an in-depth review for each, highlighting their main analytics features and pricing. TL;DR Funnel analytics refers to the analysis of events across all stages of every customer journey. Event tracking. Event tracking in Userpilot. Funnel analytics.

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Reporting Tools 105

Userpilot

JUNE 25, 2022

Whatfix is a digital adoption platform for both employee and user onboarding, aimed at larger enterprise companies. Whatfix is a digital adoption platform for employee and user onboarding, aimed at larger enterprise companies. The best Whatfix competitors are: for the user onboarding use case for mid-market SaaS companies: Userpilot.

Analytic Tools 52

Analytic Tools Feedback Software Software Review Onboarding KPIs 52

Userpilot

DECEMBER 6, 2022

The marketing department is one of the most crucial in any company. It is also one of the busiest, most complex departments, often handling many tools, managing multiple campaigns and events, and coordinating with internal and external stakeholders. in a centralized file storage system like Zapier or Drive.

Analytic Tools 98

Analytic Tools Feedback Software Reporting Tools Customer Experience 98

Userpilot

MARCH 12, 2024

Collecting and interpreting user behavior analytics is crucial due to the extreme competitiveness in the SaaS space, which only continues to escalate. You can analyze user behavior through heatmaps, session replays, in-app surveys, funnel analysis , event tracking, and A/B testing. Detailed analytics dashboard with Userpilot.

Analytic Tools 52

Analytic Tools Data Visualization Feedback Software User Testing 52

Userpilot

OCTOBER 17, 2023

Online reviews to understand attributes that customers value most, such as specific features, ease of use, customer support, pricing, and so on. Competitor reviews to identify where your competitors are delighting or disappointing their audience. Creating custom events with Userpilot.

Data Visualization 103

Data Visualization Analytic Tools Research Software Feedback Software 103

Userpilot

JANUARY 9, 2024

In the world of SaaS, having a seamless user experience can make or break your company's success. Review and analyze to identify improvement opportunities. This is because the audit process will be different for each company, varying based on their size, structure, work complexity, etc. Google Analytics dashboard.

Analytic Tools 105

Analytic Tools Feedback Software Data Visualization Research Software 105

eG Innovations

JULY 19, 2022

It is primarily a visualization tool that provides interactive graphs for admins and dashboards fed from data input streams. The Grafana dashboards are used for visualizing the data, whereas the backend data collection is powered by Prometheus. Nagios is a free, open-source monitoring system for computer systems.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Software Review 52

Userpilot

DECEMBER 13, 2022

In this article, we’ll cover: What the net promoter score is and how the net promoter system works? To improve the customer experience for detractors: Always respond to negative feedback on 3rd party review platforms to clear the air and also close the loop. Ask them to leave positive reviews and drive word-of-mouth referrals.

User Testing 98

User Testing Customer Experience Customer Feedback Feedback Software 98

Userpilot

MAY 6, 2024

Lik e event tracking or surveys. The confusion between the two comes from the fact that companies use segmented user profiles. The process enables companies to deliver better-aligned content and services and streamline product development to better meet user expectations. How to create user profiles for your company?

Analytic Tools 105

Analytic Tools Data Visualization Feedback Software Research Software 105

Userpilot

JANUARY 26, 2023

In this article, we’ll dive into what real-time feedback really means and teach you step-by-step to set up a feedback system. Steps for creating a successful system include the following: Defining important customer touchpoints or milestones to collect feedback on. Want to set up a real-time customer feedback system?

Feedback Software 98

Feedback Software Customer Feedback Customer Experience User Testing 98

Userpilot

JUNE 6, 2024

Customer retention refers to a company’s ability to keep its customers over a period of time. SaaS companies aim for a retention rate of around 85-90% on average. To measure customer retention effectively, you need to choose the right metrics to track, set up a system to monitor them and establish your benchmarks and goals.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Customer Experience 52

Indicative

OCTOBER 23, 2020

Every company, of every size — even organizations of just one person — are navigating a data avalanche problem. Note: It is important to keep in mind which downstream platforms or systems you’ll want to send this data to, as each solution has a different selection of integrations. This is also referred to as event data.

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Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Userpilot

MARCH 22, 2021

Every one of these aspects can be systemized using a platform like Userpilot. It is imperative to reach the right users at the right time and in the right place of the customer journey, and systemizing this process with the right tools can greatly help you with that. Sadly, not enough companies focus on improving user retention.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. Customer journey optimization has emerged as a strategic imperative for companies seeking to boost customer satisfaction, retention, and lifetime value. The process grants valuable customer insights companies can leverage.

Data Visualization 98

Data Visualization User Testing Analytic Tools Customer Feedback 98

Mixpanel

MARCH 30, 2023

At Mixpanel, we hear a lot of the same complaints when we work with product teams and other cross-functional teams within a company: They don’t have access to the data they need. Some of these companies have even implemented product analytics but don’t have strong internal practices. And most of these events never end up being queried.

Data Visualization 105

Data Visualization Analytic Tools Onboarding KPIs Reporting Tools 105

The Product Coalition

SEPTEMBER 20, 2020

Scrum Events There are plenty of opportunities for stakeholders to interact responsibly with a Scrum Team. The two formal Scrum events that come to mind are: Sprint Reviews The Sprint Review is Empiricism at work: inspect the Product Increment and adapt the Product Backlog. Avoid typical Sprint Review anti-patterns.

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Data Visualization Technical Review Reporting Tools Software Review 111

Userpilot

APRIL 22, 2024

Encouraging referrals and reviews to expand word-of-mouth. Survey your users, review your support tickets, and examine your usage data to see what’s causing friction and pushing customers away. This can involve asking your most loyal users to write a G2 review. Inviting users to leave a review on G2. Churnzero dashboard.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99