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Active vs Passive Customer Feedback: Which is Better for SaaS?

Userpilot

Customer feedback is the data you collect on customers’ evaluation of your product/services. Feedback is essential for SaaS companies because it helps product teams improve the user experience. Both active and passive approaches give you valuable insights, and you need them to balance your customer feedback strategy.

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Website Feedback Tool: A new way to stress-free customer feedback

Usersnap

We are going to show you how to set up your design & feedback workflow for making feedback from colleagues and customers actionable and manageable again. Because chances are little that it will fit into the workflow of your designers, developers, and customers. Set up a browser-based user feedback tool. Here’s why.

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Walkme vs Apty: Which is Better for Customer Feedback?

Userpilot

Is Walkme or Apty the best tool for customer feedback? In this post, we’ll discuss what the perfect tool for customer feedback should deliver and which will be the best choice for your company’s needs. TL;DR Customer feedback is any information provided by customers about their experience with a product or service.

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How to Build a Strong Product Go-To-Market Strategy That Drives Adoption?

Userpilot

A typical B2B GTM strategy details the business objectives, a unique value proposition, pricing details, marketing channels, and distribution channels. Confirming you have product-market fit before launching your product ensures you have customers who are happy to pay for your product, use it, and share the word about it.

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20 Best SaaS Landing Pages and Why They Convert So Well

Userpilot

Landing pages need to account for their intended audience, whether that’s enterprise customers who need more information or gamers that want high-speed software. Link to relevant subpages to help prospects learn about your service and discover more features. Social proof. Demo video. Asana Asana landing page.

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Product Videos for Marketing SaaS [Examples Included]

Userpilot

There are several advantages to adopting video marketing: increase brand awareness and drive engagement , save time and resources with self-service in-app tutorials , and increase adoption with short video guides. Industry leaders and expert interviews for building brand reputation and customer education. Customer testimonials.