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10 Real-Time Customer Engagement Techniques That Drive Loyalty and Retention

Userpilot

Offer self-service support with an in-app resource center to allow customers to find instant help. Event triggering enables you to construct flows that launch automatically when a specific event occurs. Offer self-service options. Setting up a triggered flow on Userpilot. Synthesia’s integration with Userpilot.

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GainsightPX for Self-Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

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The Emerging Role of Product Growth

Gainsight

This product-focused approach isn’t just changing how SaaS businesses sell; it’s redefining the way the whole company operates. For product leaders and managers, now’s the perfect chance to embrace product growth, and tap into its benefits, as the strategy reshapes the industry. Construct rock-solid customer feedback loops.

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Turn Your Release Notes Into a Content Marketing Machine

Mind the Product

When you’re constructing your roadmap, you should already be thinking about how you want to bundle tasks into releases and how those releases are communicated to your users. Some of the task management tools, for example JIRA, can generate release notes automatically. Track Engagement via Analytics. Produce Engaging Content.

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Userlane for Self Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

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Establishing a market-led culture with a Product Management framework

BrainMates

After hearing Rich Mironov talk about the slippery slope of sales-led companies , they decided to learn about Product Management. Immediately after the course, the company invested in six months of organisational product coaching with myself, Brainmates’ New Zealand Product Coach , to help embed the new product mindset.

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UserGuiding for Self Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!