Userpilot
NOVEMBER 20, 2022
Offer self-service support with an in-app resource center to allow customers to find instant help. 10 real-time customer engagement examples and strategies for SaaS. Event triggering enables you to construct flows that launch automatically when a specific event occurs. Offer self-service options.
Gainsight
SEPTEMBER 1, 2021
For product leaders and managers, now’s the perfect chance to embrace product growth, and tap into its benefits, as the strategy reshapes the industry. Product growth is a SaaS strategy where you use your product to attract more users, drive higher engagement, and retain more customers. Ready to start riding the product growth wave?
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Mind the Product
SEPTEMBER 14, 2017
When you’re constructing your roadmap, you should already be thinking about how you want to bundle tasks into releases and how those releases are communicated to your users. Track Engagement via Analytics. Most email tools can report this out-of-the-box. Set up your analytics so that you can see the ROI of your efforts.
Userpilot
SEPTEMBER 22, 2023
Looking for an effective self service support tool and wondering if UserGuiding is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether UserGuiding is the ideal choice for your self service support needs. Let’s get started!
BrainMates
MAY 28, 2019
Understanding that product management is not a one person job, SnapComms CEO Chris Leonard and 11 employees, who hailed from customer service, engineering, marketing and sales, attended the Brainmates’ Essentials of Product Management course to start the company product management journey together. Where do you start? What matters most?
BrainMates
SEPTEMBER 23, 2020
A well thought out and shared vision and strategy provides the baseline for all further activities. The role of a Product Leader is to continuously bridge the range of thinking of different stakeholders, both inside and outside the organisation, and translate organisational goals and business strategies into executable plans.
BrainMates
SEPTEMBER 23, 2020
A well thought out and shared vision and strategy provides the baseline for all further activities. The role of a Product Leader is to continuously bridge the range of thinking of different stakeholders, both inside and outside the organisation, and translate organisational goals and business strategies into executable plans.
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