Remove Construction Remove Onboarding KPIs Remove Systems Review Remove Weak Development Team
article thumbnail

Heap for Retention Analytics: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for retention analytics and it comes with features such as funnels, paths, user segmentation analysis, and behavioral analytics. Let’s get started! But it isn’t without flaws.

article thumbnail

Heap for SaaS Reporting: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for SaaS reporting and it comes with features such as in-app events, feature tags, behavioral analytics, and survey analytics. Let’s get started! But it isn’t without flaws.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Heap for User Behavior Analysis: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Heap is a good choice for user behavior analysis and it comes with features such as in-app events, feature tags, user journey mapping, and user segmentation analysis. Let’s get started!

article thumbnail

Userlane for Self Service Support: Features, Pricing, and Review

Userpilot

We’ll explore its features, pricing, and offer a comprehensive review to aid in your decision-making process. TL;DR Userlane is a good choice for self service support and it comes with features such as in-app resource center, interactive walkthroughs, in-app announcements, and tooltips. Let’s get started!

article thumbnail

The Impact of a Well-Defined, Designed, and Determined CS Ops Team

Gainsight

It is increasingly apparent that having a CS Ops team and leader is becoming a necessity. It’s about product-led growth. This is one of the reasons why we constructed “Gainsight’s Guide to Building a World-Class Customer Success Operations Organization.”. To do that, you need to start with defining a CS Ops team.

article thumbnail

SaaS churn: A simple and proven strategy to reduce churn rate under 2% in SaaS

Usersnap

We sat down with the team for preventing customer churn and were able to combine churn analytics with customer feedback to reduce it down to 4.26%. If your retention is poor then nothing else matters Brian Balfour. And together with the team, we were able to bring the SaaS churn rate down! Let’s start with the basics.

article thumbnail

Userlane for New Customer Onboarding: Features, Pricing, and Review

Userpilot

Looking for an effective new customer onboarding tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your new customer onboarding needs. Let’s get started! Ready to see Userpilot in action?