Userpilot

APRIL 22, 2024

Building an in-app knowledge base to address common issues and reduce user friction. Triggering upsells strategically based on user engagement and value addition. Avoid customer frustration with self-service knowledge bases A great opportunity to offer a top-notch customer experience is through an in-app resource center.

Analytic Tools 99

Analytic Tools Feedback Software Research Software Customer Experience 99

Userpilot

MARCH 29, 2024

For example, ask users who just signed up how easy they found the process or what convinced them to register; consult paying customers and power users to understand what drives product adoption and retention , and so on. Ensure you survey customers at various points in your sales funnel so no insight is left out.

Data Visualization 105

Data Visualization User Testing Analytic Tools Feedback Software 105

Userpilot

JANUARY 24, 2022

Next, consult your product analytics tool. Segment users based on in-app activity with Userpilot. For more on creating custom events, this Knowledge Base article is instructive. A low-level SEO might only care about the data on the Dashboard. Who were you trying to help? What was your mission?

Analytic Tools 98

Analytic Tools Research Software Data Visualization Customer Experience 98

Userpilot

JANUARY 19, 2021

At Userpilot, we believe strongly in that approach and base our customer engagement on things like: How many customers are creating experiences, checklists, NPS surveys, segmentation, and using the analytics dashboard. Book a free consultation today. How many experiences were created, how many checklists, how many user segments.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Customer Experience 98

Userpilot

APRIL 22, 2024

Self-service support As the name explains it, self-service support services are available for the user to consult. For example, resource centers , knowledge bases , help articles, managed community forums, product documentation, or automated chatbots. Userpilot ‘s resource center view from the dashboard.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Alchemer Mobile

NOVEMBER 10, 2022

Our SDK is instrumented into mParticle, and when a mParticle customer decides to leverage Apptentive, a switch is flipped on in their dashboard which gives them immediate access to Apptentive. Apptentive also offers “codeless integration” through mParticle, without requiring customers to create a new series of events within their apps.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

eG Innovations

AUGUST 4, 2022

As a result, enterprises end up spending a lot of time and money having consultants tune thresholds manually and most adopt technologies that include dynamic thresholding capabilities. Figure 4: The human-readable knowledge base for RemoteFX metrics explaining metrics such as Average_encode_time. Dynamic Thresholds.

Reporting Tools 87

Reporting Tools Data Visualization Artificial Inteligence Systems Review 87