Userpilot

FEBRUARY 28, 2023

Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. TL;DR A customer feedback form is a way to gather customer feedback in a structured way.

User Testing 98

User Testing Customer Feedback Feedback Software Customer Experience 98

freshtrax

DECEMBER 9, 2021

Any global company should know the importance of localization – to be mindful of the target culture and adjust their services or products accordingly. User research is not an exception, and it is crucial to devise appropriate methodologies and documents that go beyond direct translation. Survey result for a project.

User Testing 98

User Testing Research Software Product Research Customer Feedback 98

The Product Coalition

MARCH 5, 2018

Building your first Machine Learning product can be overwhelming?—?the I’ve often seen great Machine Learning models fail to become great Products, not because of the ML itself, but because of the supporting product environment. UX, Processes, and Data, all contribute to the success of a Machine Learning model.

Artificial Inteligence 60

Artificial Inteligence User Testing Product Research Data Visualization 60

Userpilot

SEPTEMBER 8, 2022

A help center is an in-app self-serve support system designed to help customers solve their problems inside the product. Having an in-app help center enhances customer satisfaction since customers don’t have to rush to contact customer support. Why do you need a help center for your product?

Feedback Software 98

Feedback Software Customer Experience User Testing Customer Feedback 98

ProductPlan

JANUARY 2, 2020

We write a lot about the skills that product managers need to be effective. But what are the most under-appreciated product management skills? But what are the most under-appreciated product management skills? To answer that question, we asked several product managers for their thoughts. Crowdsourced Picks.

Product Management 65

Product Management Product Manager Technical Review Crowdsource 65

Intercom, Inc.

APRIL 22, 2021

Write a draft, talk through it with your peers, your manager and other staff engineers – and don’t forget to ask for feedback. You last chatted with us way back in 2018, when you shared your insights on engineering and infrastructure management. And Digg is an iconic brand, really amazing products in its time.

Technical Review 274

Technical Review Leadership CTO Coach Weak Development Team 274