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How to Build a Customer Feedback Form [+ Examples and Best Practices]

Userpilot

Any product manager should know how to quickly put together a comprehensive customer feedback form: they’re a secret weapon for unlocking deep user insights and gathering quality feedback. TL;DR A customer feedback form is a way to gather customer feedback in a structured way.

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Japan vs. US: Cross-Cultural Differences in User Research

freshtrax

User research is not an exception, and it is crucial to devise appropriate methodologies and documents that go beyond direct translation. In this article, I will share key insights on three aspects of user interviews: Recruiting. There is also a major difference in the landscape of user research. Recruiting.

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My framework for Machine Learning Products — Part 1 of 3

The Product Coalition

UX, Processes, and Data, all contribute to the success of a Machine Learning model. Here they are at a glance: Identify the problem There are no alternatives to good old fashioned user research Get the right data set Machine learning needs data?—?lots Every successful product identifies a specific user need and solves for it.

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The Most Under-Appreciated Product Management Skill

ProductPlan

When interviewing customers to make sure you truly understand what they think. While working with engineering counterparts or UX colleagues to understand their perspective. In these situations, silence (followed by thoughtful responses) shows you’re valuing the opinions and insights of others. Crowdsourced Picks.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

For those who don’t know him, Will has over 10 years of experience in the likes of Yahoo, Digg, Uber, and Stripe, and he’s currently the CTO of Calm , the mindfulness app that helps millions of people to lower their stress levels and sleep better. That question has been on Will Larson ‘s mind for a long time.