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492: Mastering Market Research: Sixth of Seven Knowledge Areas of Product Mastery – with Chad McAllister, PhD

Product Innovation Educators

Secondary research: Analyzing data from already available sources like market reports, competitor websites, and customer reviews. Involve other teams like sales and engineering for shared learning. For example, PepsiCo’s Dewmocracy campaign used social media to crowdsource new Mountain Dew flavors.

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How we use Slack at Slack

The Product Coalition

For example, we run a weekly executive product review with a small group, sparing people’s time from unnecessary meetings, and then “pin” the notes in a public channel. Our Customer Experience team sends every tweet to @SlackHQ into a channel to review and discuss (we have #love-tweets and #beef-tweets).

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

As it turns out, he’s also quite the writer – since the last time we spoke , he has published not one but two books on engineering. After writing An Elegant Puzzle about the challenges of engineering management in high-growth organizations, his focus shifted to a career path that’s much less understood – the technical leadership track.

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10 SaaS Knowledge Base Examples and Best Tools to Build Yours

Userpilot

In this article, we’re going to look at ten excellent SaaS knowledge base examples and look to reverse-engineer some valuable tactics you can use when creating your knowledge base for self-service support. Reduce customer churn due to friction. Get a demo and see how to build one without coding.

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How Levels.fyi Brought Salary Transparency to the Tech Industry

PMLesson's Ace the PM Interview

We realized this was a common question and decided to build a simple visualization to compare software engineer titles across companies. Since then, we’ve expanded into Product Management , Software Engineering Management, and Product Design career tracks! What was your background before starting Levels? Anyone can do it!

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Finding & Nurturing Top Talent | Elpie Bannister & Alex Yang | BoS Europe 2019

Business of Software Conference

Alex Yang // VP of Engineering, Simprints. Alex Yang: For those of you who are wondering why you just got Rick-rolled, Elpie and I decided to crowdsource our walk on song from our team. Everyone knows that hiring engineers is really hard. of engineering where I lead the people and processes side for the engineering team.

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The Top 7 Product Management Software Systems You Should Know About

Bain Public

In order to get the job done properly and efficiently, product managers deserve the proper software, tools and resources needed to create and execute successful products. system is complex allowing for many tasks to get done with a single software. However, because of its complexity, it may not be suitable for smaller product teams.