Crowdsource, Enterprise and Handbook - Product Management Today

Lessons from 1,000+ YC startups: Pivoting, resilience, avoiding tar pit ideas, more | Dalton Caldwell (Y Combinator, Managing Director)

Lenny Rachitsky

APRIL 18, 2024

Find the transcript at: [link] Where to find Dalton Caldwell: • X: [link] • LinkedIn: [link] Where to find Lenny: • Newsletter: [link] • X: [link] • LinkedIn: [link] In this episode, we cover: ( 00:00 ) Dalton’s background ( 04:41 ) The value of simple advice ( 07:04 ) Dalton’s advice: “Just don’t (..)

Startups

Startups Feedback Software Crowdsource Customer Feedback

6 Things I Learned About PLG and Customer Success

Gainsight

APRIL 2, 2021

Indeed, since Gitlab is so transparent, you can see their approach , including how they leverage Gainsight , in their online handbook. . Finally, for the main event, we asked the group to crowdsource a list of things that make Customer Success in the PLG world different. Here are the top 6 insights: 1.

User Testing

User Testing Customer Feedback Analytic Tools Customer Experience

Product Management Today

Lessons from 1,000+ YC startups: Pivoting, resilience, avoiding tar pit ideas, more | Dalton Caldwell (Y Combinator, Managing Director)

6 Things I Learned About PLG and Customer Success

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