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What’s a Customer Success Handbook and why it’s important?

Gainsight

Maintain alignment: A handbook helps you share your vision and your system with peers, stakeholders, and team members. A good handbook should be crowdsourced. Review sections of the handbook and make improvements in team meetings. Ask team members to log change requests either as comments in the book or in another system.

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The Top 7 Product Management Software Systems You Should Know About

Bain Public

Bain Public’s experienced group of product managers reviewed the following 7 product management software systems, helping product managers with a wide variety of tasks such as product strategy and roadmapping, task management, customer feedback, user testing and much more. 1. : Roadmap and Build Products Customers Love Aha!

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How we use Slack at Slack

The Product Coalition

For example, our HR team uses channels for everything from hiring (interview and offer channels) to reorg coordination to planning offsites. For example, we run a weekly executive product review with a small group, sparing people’s time from unnecessary meetings, and then “pin” the notes in a public channel.

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30 Steps to Mobile App Launch

Alchemer Mobile

If your targeting criteria is age-specific, for example, market on those networks most popular with your ideal age bracket. To make your job a little easier, we’ve curated a list of resources to the submission processes of the three most popular app stores: Apple App Store Review Guidelines. It’s time to expand your web presence.

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Crowdtesting – all you need to know

Usersnap

Let’s look at the primary “Crowdsourcing” concept first. Due to this disruption, traditional ways of innovation are insufficient. The collation of inputs from large groups is called crowdsourcing. Crowdsourcing happens online. Access to testing specialists has become limited due to these restrictions.

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The Korean Game Market: A Comprehensive Overview

The Product Coalition

In this article we’ll briefly review the Korean game market and see what kind of players prefer what kind of games. Examples would be: make it multiplayer, add an option to send in-game gifts or messages to friends, add friends from your contact list, etc. One example was altering the shoes for Ryuji, a character in the game Persona 5.

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Calm’s Will Larson on how to build a technical leadership career

Intercom, Inc.

In this episode of Inside Intercom, Brian Scanlan , our own Principal Systems Engineer, sat down with Will to talk about all things s taff engineer – what it is, how to get there, and what happens when you progress beyond a senior engineering role. What’s the right way to do this in your company? How do we fix it?”