Intercom, Inc.

JUNE 20, 2018

We created our first sales function in 2014 and in the busyness of building out the team, we had little time to reflect on how our experiences on the frontline of sales could add value to our product roadmap. Trial and error: adding sales input to the product roadmap. The same goes for your sales team.

Feedback Software 199

Feedback Software Product Research User Testing Feedback Loop 199

ProductPlan

FEBRUARY 14, 2023

And crowdsource ideas for future activities and let the team vote for their top picks via a poll to ensure that as many people as possible are excited about participating. Roadmap-level conversations can take things to a whole new level. In ProductPlan roadmaps, people can now ask questions and add comments within the roadmap.

Feedback Software 59

Feedback Software Reporting Tools Crowdsource Customer Experience 59

Product Innovation Educators

JULY 15, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. New product development frequently begins by having keener insights into customers’ needs than competitors do. 3 characteristics of great product managers. (1)

Customer Feedback 48

Customer Feedback Crowdsource User Testing Product Management 48

Product Innovation Educators

AUGUST 19, 2016

Each week I scour articles, wading through the dogs, and bringing you the best insights to help product managers, developers, and innovators be heroes. Another reminder why new products need a workable business model. Products (wrongly) get created this way – product first, customer second, revenue third.

Data Visualization 50

Data Visualization Weak Development Team Customer Feedback Research Software 50

DISQO

JULY 5, 2018

In an effort to get closer to Amazon’s benchmark of having 70% of the information needed, some product managers even go to nearby Starbucks to generate feedback from random patrons. And finding those are easier when you crowdsource that versus trying to talk to 10 or 20 people. It’s not a rigorous practice by any means.

User Testing 66

User Testing Research Software Market Research Product Research 66

The Product Coalition

MARCH 5, 2018

ML is a creative process, and Product Managers can add value For the sake of my sanity and for better readability, I’ll split this post into three parts. Further, the roadmap is super useful for defining processes and flows that need to be modified for your ML solution to work in the first place. Here goes step 1!

Artificial Inteligence 60

Artificial Inteligence User Testing Product Research Data Visualization 60

DISQO

JULY 5, 2018

In an effort to get closer to Amazon’s benchmark of having 70% of the information needed, some product managers even go to nearby Starbucks to generate feedback from random patrons. And finding those are easier when you crowdsource that versus trying to talk to 10 or 20 people. It’s not a rigorous practice by any means.

User Testing 40

User Testing Research Software Product Research Market Research 40