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11 Key SaaS Roles and Responsibilities in 2023

Userpilot

Chief Technical Officer The CTO is responsible for outlining the company’s technological vision, implementing technology strategies, and ensuring that the technological resources are aligned with the company’s business needs. Much of the success here depends on how competent and motivated the CTO and their team is.

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33 Amazing Articles Every Product Manager Must Read

Hutwork

The Power of the Elastic Product Team—Airbnb’s First PM on How to Build Your Own. Learn how Airbnb created an elastic product team that helped them get to where they are today. You also need to name KPIs for product people. John Cutler discusses why change is important and how to do it and what to avoid.

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Episode Two: Pulse Everywhere Session Recaps and Takeaways from Day Two

Gainsight

Jen gave critical insight on how to provide training, coaching, assets, and tools through Gainsight’s CS Enablement. Despite the size and global complexity of the company, they developed a vision and roadmap to success with four KPI: revenue growth, lead pass to Sales, retention, and merchant satisfaction NPS.

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Q&A with Neil Rahilly, VP Product and Design, on product strategy, team composition, and customer feedback

Mixpanel

For Mixpanel, we’re going after digital native companies and the EPDs in them to help them make decisions about how to build their products, and that’s where we ended up. But I learned how to code and then I actually discovered Mixpanel building that app and used it, and was like “this thing is so cool.”

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Q&A with Neil Rahilly, VP Product and Design, on product strategy, team composition, and customer feedback

Mixpanel

For Mixpanel, we’re going after digital native companies and the EPDs in them to help them make decisions about how to build their products, and that’s where we ended up. But I learned how to code and then I actually discovered Mixpanel building that app and used it, and was like “this thing is so cool.”