Customer Communications, Differentiation, Outbound and Trends

Why customer engagement is the key to business growth in 2022 and beyond

Intercom, Inc.

MARCH 28, 2022

To answer it, we believe that there are three recurring trends that are shaping the future of business: First, businesses across all industries are facing pressure to become digital businesses. When a customer reaches out with a question while they’re on a free trial, is that a support issue or a sales issue?

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Reporting Tools Data Visualization Customer Communications Research Software

Make the most of every customer interaction with the Engagement OS

Intercom, Inc.

MARCH 22, 2022

This ability to shift models, create product lines, and push them out to customers rapidly has changed everything. Which makes customer experience (CX) the most important differentiator and success factor your business has. The Engagement OS is a unified platform for all customer-facing teams to use together.

Customer Communications

Customer Communications Customer Experience Customer Feedback User Friction

Product Management Today

Why customer engagement is the key to business growth in 2022 and beyond

Make the most of every customer interaction with the Engagement OS

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