Five Opportunities for CS in a World Full of AI-Driven Change
Gainsight
DECEMBER 15, 2023
So what does that mean to Customer Success (CS) orgs? Why CS Needs to Learn How to Speak CFO For years, we’ve been talking about your CS team being trusted advisors to your customers and doing the important work of helping them be more successful. Welcome to the brave new world of being more accountable for revenue.
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