Split
MARCH 20, 2024
A streamlined release management process is imperative for mitigating deployment risks and accelerating software delivery. All too often, releases turn into stressful events, fraught with last-minute surprises that disrupt business processes. What is the Release Management Process Flow?
Alchemer Mobile
MAY 17, 2022
As investment in digital transformation continues, mobile apps have become a primary channel of communication with customers. The customers themselves are driving this change. What is a customer feedback solution? What is a customer feedback solution? Step 1: Identify gaps in customer feedback and set goals.
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The Product Coalition
JUNE 9, 2023
If you do things that are purposeful, you’ll eventually be successful.” — Howard Schultz Several years ago, I found myself in a heated discussion about product roadmaps with a client. So as he leaned across the table and looked me in the eyes, he demanded, “Explain why I need a product roadmap.” Why not, indeed?
The Product Coalition
AUGUST 28, 2023
It helps us meet customers’ demands, needs, and expectations. Planning Before beginning with the planning — also called the feasibility stage, you should understand your product, target users’ needs, customers’ demands, and of course SDLC. Good product and customer satisfaction come through from a great analysis phase.
Alchemer Mobile
MAY 7, 2020
You might already have a Voice of the Customer (VoC) program in place that you’re looking to improve, or perhaps you’re just trying to get started. But in truth, there’s never been a better time. Now, more than ever, your customers want to be heard. mParticle is the customer data platform for brands leading the CX revolution.
The People of Product Management
NOVEMBER 2, 2022
What I enjoyed most; besides the live music and the interesting co-workers was the feeling of satisfying a customer’s need by providing them with a great product (in this case, a fantastic night out). This makes it hard to manage client expectations, leading to both an unhappy client and a frustrated consultant.
Mind the Product
DECEMBER 22, 2016
Prior to this I’d had a year’s product experience at a customer-facing SaaS company and naively I believed I could copy-paste this experience. I quickly found that I needed to become a platform product manager. There are many differences between product management in a consumer-facing world and a platform world.
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