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Comcast product managers have discovered how to get more customers Image Credit: Mike Mozart. For the year overall, the company only ended up losing 36,000 video customers – this was their best result in the past 9 years. Pay TV just had its worst year ever in terms of customer loss.
However, in their current incarnation they are not meeting customer’s needs. Customer’s frustrations are being reported to auto dealers and to auto reviewers. One of the biggest challenges that the car manufactures are dealing with is the fact that there are not enough softwareengineers to work on these complex systems.
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