Userpilot

DECEMBER 21, 2023

Did you know that one of the biggest contributors to SaaS companies’ revenue comes from existing customers? This means cultivating customer loyalty is just as important as attracting new customers. Having the right tools to improve customer retention is vital for your company’s longevity and growth.

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The Product Coalition

DECEMBER 11, 2023

Furthermore, AI proves invaluable in the analysis of audience engagement. By intelligently examining the interaction patterns, content creators gain valuable insights. These insights empower creators to make informed decisions, enabling them to customize content that strongly resonates with their audience.

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Userpilot

JUNE 12, 2024

Here are five best practices that will get you there: Merge product marketing strategies with customer insights : Use tools to collect user feedback and incorporate it into marketing plans. Understand customers greatly : You can use various CRM tools to understand your customers better.

Feedback Software 52

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Userpilot

SEPTEMBER 15, 2023

How to conduct a preference test and collect feedback ? TL;DR Preference testing is a research method used by UX and UI designers to decide which designs users prefer and why. Preference testing uses both quantitative and qualitative data to evaluate how users perceive different designs. Let’s get right to it, shall we?

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Intercom, Inc.

JANUARY 31, 2023

Suddenly it seemed that generative AI might transform industries from education to marketing. And Intercom’s area of focus – customer service – is among those most poised to benefit. We always believe the best way to cut through the hype is by putting real features in the hands of our customers.

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Userpilot

JANUARY 16, 2024

From analyzing market trends to churning user needs and technical feasibility into golden product ideas, there are many benefits of ChatGPT for product managers. TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.),

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The Product Coalition

OCTOBER 20, 2023

One of the main benefits of AI transformation in marketing is gaining a deeper comprehension of customer behavior. AI provides marketing professionals with an indispensable advantage in this pursuit. 37% of the 4,500 respondents who work in marketing and advertising reported using AI in their work.

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Userpilot

JUNE 30, 2023

Which is the best AI writing assistant available for marketing and customer success teams in 2023? Plenty of AI copywriting tools are in the market (and by the time I finish writing this article, there will probably be more) and each of them could be a good choice depending on your needs or budget. Let’s dive in!

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Userpilot

JULY 24, 2023

An effective product launch checklist includes the following: Define your target audience and build out your user personas. Collect user feedback and see how well your product was received. It may also include a soft launch designed to seek early feedback from pilot users. Sample user persona.

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Gainsight

MARCH 13, 2024

Every month, a passionate group of Gainsters meet in-person at stimulating AI offsites to discuss the latest trends in AI and explore how Gainsight’s AI can shape the future of customer success and business operations. These AI offsites showcase the immense possibilities for AI to transform our entire industry.

Customer Experience 52

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UX Planet

JANUARY 22, 2024

One Click Generates Lots of Product Ideas Most people think designers get their ideas easily and quickly. It can be ideas about the big problem, like “how to make the user engage more with our product,” or a smaller interaction issue related to the UX and the visual design, like choosing between infinite scroll or pagination.

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Analytic Tools Feedback Software Research Software Artificial Inteligence 76

Modus Create

MAY 28, 2024

Interestingly, smaller companies cited AI as a greater focus area than their larger counterparts with 10,000+ employees, which were more heavily focused on initiatives like cloud migration, user experience, and modernizing their customer-facing products. Just 22% of companies with 10,000+ employees cited AI/RPA as a core focus.

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Department of Product

OCTOBER 26, 2023

Discord is expanding its new monetization strategy, making its app hub available to users in Europe and the UK. Teams also continues to maintain its grip on the workplace comms space with more than 320 million monthly active users. Usage data pertains to the way a user interacts with a service. Enjoy the rest of your week!

Data Visualization 52

Data Visualization Analytic Tools Research Software Artificial Inteligence 52

Product Innovation Educators

JULY 3, 2023

Established organizations are seeing a lot of external change—new technologies, new behaviors among customers and employees, and digital change. In an established business, you have a business model, customers, ecosystem of partners and distribution channels, employees, and a brand reputation. This is about established businesses.

Artificial Inteligence 108

Artificial Inteligence Leadership User Testing Feedback Software 108

Mironov Consulting

NOVEMBER 15, 2023

”   1/4 of the stories in last Tuesday’s New York Times business section were AI-related.    Every customer conference and AMA starts with questions about AI.    Eye-popping valuations for AI firms are the bright exception to a down venture market. Can we charge for it?”)

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Data Visualization Artificial Inteligence Technical Review User Testing 76

The Product Coalition

MARCH 14, 2023

As a product manager, one of the most significant challenges in app development is designing an intuitive prototype that meets the needs of the target audience and gathering user feedback quickly for iteration. Users would be able to browse a wide range of drinks, including classic favorites and trendy new concoctions.

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ChatGPT Feedback Software User Testing Customer Experience 78

Department of Product

NOVEMBER 16, 2023

Notion has unveiled what it describes as the next chapter in AI. Q&A is a new feature from the company which allows users to get answers about any document in a workspace through a conversational UI. Finally, if you’re looking for new ways to visualise PRDs and user stories this new visualisation product might help.

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52

Department of Product

SEPTEMBER 14, 2023

The company’s CEO says the implementation of Intercom’s customer service chatbot combined with Retool’s access to LLMs upped the bots success rate from 20% to 60%. Gmail is developing emoji reactions that would allow users to quickly respond to emails. X / Twitter competitor Bluesky has hit 1 million users.

Data Visualization 52

Data Visualization Analytic Tools Research Software Feedback Software 52

AB Tasty

MARCH 26, 2024

You can just keep iterating and finding that market, finding new customers, finding new opportunities. Experiment with AI For Rand, the AI boom is more realistic and interesting than previous big tech trends. The thing about being profitable is once you’re there, no one can take the business from you.

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Research Software Marketing Artificial Inteligence User Testing 52

UX Studio

SEPTEMBER 20, 2023

Joining us on the first episode of this season of Design Aloud is Lisa Kleinman , an accomplished UX researcher , Design strategist, and the queen of customized emojis. Lisa leads the Product design team at make.com , the revolutionary visual platform that enables users to design, build, and automate anything without coding.

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Research Software Feedback Software User Testing Product Research 75

Userpilot

FEBRUARY 6, 2024

Following UX writing best practices is the secret ingredient that turns good products into great user experiences. But how can you write UX copy that’s subtly helpful, improves the user experience, and retains customers? Keep it consistent : Develop brand voice guidelines to maintain consistency across all user interactions.

User Testing 52

User Testing UX Analytic Tools Research Software 52

Userpilot

AUGUST 15, 2023

A product launch plan provides structure to your launch, enabling you to prioritize resources, prepare for every possibility, and reach potential customers. Your launch plan should contain the following: Detailed market research and competitive analysis that examines the current market state and identifies the needs of your target user.

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Product launches User Testing Feedback Software Research Software 98

Intercom, Inc.

DECEMBER 9, 2022

a text-generating AI, and according to OpenAI , it can generate text in a dialog format, which “makes it possible to answer follow-up questions, admit its mistakes, challenge incorrect premises, and reject inappropriate requests.”. And also, I think there are feedback loops here. Can ChatGPT power customer support?

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Userpilot

JULY 20, 2023

TL;DR The best AI productivity tools can go through all the data you gather in minutes, automate menial tasks, and free up your team members’ time so they can focus on more human-critical work like content creation. CopyAI: generate social media posts, emails, blog titles, landing page copy etc. What are AI productivity tools?

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Userpilot

APRIL 15, 2024

In this article, we look at how you can use AI to gain in-depth customer insights and how to leverage them to improve the product. We also share a few tools that can help you harness the power of AI to offer a better customer experience. Why is AI for customer insights important?

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Crafty CTO

APRIL 17, 2023

On Reddit r/Midjourney , this post outlines how it’s now possible to use ChatGPT’s newest GPT-4 model to generate great Midjourney text prompts, which in turn renders jaw-dropping images. If their code produces an error they can read the error message and attempt to update their code to fix it. They won’t argue with you.

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Artificial Inteligence ChatGPT CTO Coach Fractional CTO 8

Userpilot

FEBRUARY 21, 2024

TL;DR Data analytics is about transforming unstructured data into actionable insights to enhance customer understanding, product features, business operations, and strategic decision-making, ultimately driving growth and user satisfaction. Product analysis with Userpilot.

Data Visualization 102

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