Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. The Zoho Analytics integration allows you to analyze your customer service activity to evaluate agent performance and track customer satisfaction. Zendesk Integrations: Hootsuite.

Embedded Analytics 97

Embedded Analytics Data Visualization Analytic Tools Feedback Software 97

Usersnap

AUGUST 20, 2021

It’s your call to action to go from lousy product experience, customer frustration, and alarming churn rates to outstanding product experience, customer delight, and retention (retention, retention). In this case, such feedback tells you everything you need to know about customer satisfaction levels and overall experience.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Usersnap

SEPTEMBER 9, 2021

Let the customers know why you’re asking for their feedback and be as transparent as possible to establish goodwill among your users. These include: Customer effort score surveys Customer satisfaction surveys Long-form product release surveys Net promoter score surveys Short in-app surveys. Conduct surveys.

Feedback Software 52

Feedback Software Research Software User Testing Reporting Tools 52