Userpilot

JUNE 26, 2023

In the MoAR method, teams consider how well a feature helps achieve a product goal and the resources it requires. To decide which prioritization framework is right for you, consider important factors, like the product management stage and the time available to create the feature. Pros and Cons Focuses on user experience.

Framework 98

Framework Feedback Software Onboarding KPIs User Testing 98

Gainsight

APRIL 10, 2023

This is where digital customer success (DCS) comes in. What Is Digital Customer Success? DCS is a strategy to efficiently drive customer adoption, retention, and growth by providing a personalized user experience via omnichannel engagement. It’s customer success with digital superpowers.

Data Visualization 59

Data Visualization Analytic Tools Customer Experience Research Software 59

CardBoard

AUGUST 18, 2023

We’ll dive into the world of product metrics, explore examples of product quality metrics, discuss how to measure product value, and differentiate between product metrics and growth metrics. What Are Product Metrics? They help you answer questions like, “Are users finding value in our product?”

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Feedback 52

Imaginary Cloud - Design

SEPTEMBER 1, 2022

Whether you are an e-commerce brand, B2B company, or another type of business, your website is likely to be the first impression many potential customers get of your company. Therefore, it is essential that your website reflects the image of your brand and provides visitors with a positive and informative user experience.

Reporting Tools 52

Reporting Tools Research Software Data Visualization Feedback Software 52

ProductPlan

FEBRUARY 18, 2020

The truth is product metrics are affecting product managers’ happiness. Product Metrics are Affecting Your Happiness. What happens when hitting those metrics comes at the expense of the ideal product experience and user satisfaction? Let’s explore this common conundrum some product managers must face.

Customer Experience 59

Customer Experience Product Research Customer Satisfaction Reporting Tools 59

Userpilot

MARCH 13, 2024

TL;DR Feature ideation is a process through which product teams brainstorm ideas for new features to introduce to their product. It helps you meet user needs, enhance user experience , improve product value, and gain a competitive advantage. Are there any gaps in the market that our product can fill?

Data Visualization 105

Data Visualization Weak Development Team User Testing Feedback Software 105

Intercom, Inc.

MARCH 29, 2022

We were joined by more than 2,500 customers, partners, and others who wanted to learn more about our product, goals, and the path ahead. So tell us about how you’ve differentiated there. We’ve been able to use Intercom to address the customer base, the questions we’re getting from them, at scale.

Feedback Software 118

Feedback Software Customer Communications Reporting Tools Events 118