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What is Customer Sentiment Score & How to Measure It?

Userpilot

TL;DR Customer sentiment refers to customers’ emotions and attitudes towards your brand, providing insights into their satisfaction levels. Track customer sentiment score to measure the effectiveness of product strategies and identify areas for improvement. You’ll need a platform to do this. What is the customer sentiment score?

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Product Analytics Guide for SaaS Products

Userpilot

How can product analytics help product managers create better digital products and more satisfying user experiences? We start by looking at different kinds of analyses and the metrics to track and then explore some practical ways of using each of them to drive various product goals. What is product analytics?

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Fix My Churn’s Val Geisler on how to supercharge your email onboarding

Intercom, Inc.

On this week’s show, we catch up with email marketing strategist, Val Geisler, as she walks us through some practical emailing tips, her process for onboarding, and why she likens career progression to a spiral staircase. Think about onboarding like you’re hosting a dinner party. The dinner party approach to onboarding.

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SaaS App Click Tracking 101: How to Track User Engagement With Your WebApp

Userpilot

Click tracking is an essential method for uncovering weak spots in the product UX and the user flow by analyzing how users engage with your UI. Let’s begin our journey and unlock product growth opportunities with click tracking! This can be a broken link, poor onboarding , confusing UX, etc. What is click tracking?

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Stop wasting money using the roadmap to execute your product strategy

Product Warrior

How do you create confidence in your product strategy with those that approve investment i.e. c-suite or board members? Unfortunately, without anything better, many product leaders rely on the product roadmap to demonstrate their strategy. This is often referred to as empowered product development teams.

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Stop wasting money using the roadmap to execute your product strategy

Product Warrior

How do you create confidence in your product strategy with those that approve investment i.e. c-suite or board members? Unfortunately, without anything better, many product leaders rely on the product roadmap to demonstrate their strategy. This is often referred to as empowered product development teams.

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14 Real-Life Product Adoption Examples for Every Stage of The Customer Journey

Userpilot

Product adoption is crucial for the success of SaaS companies because it secures users to be long-term customers. But what are some product adoption examples you can learn from? Improving feature adoption is easier said than done. Becoming aware of the product's existence through branding and marketing campaigns.