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Establish a product discovery infrastructure to save time and effort (pt. 3/6)

The Product Coalition

This article is part of a wider guide on how to establish a product discovery framework in your organization. A lean product discovery framework can help make it all of this so much easier. To help you see the benefits of having an infrastructure in place, this post is broken down into the three key pillars of the framework.

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The Top Mobile In-App Feedback Tools of 2022

Alchemer Mobile

It provides the speed and efficiency mobile apps require for constantly changing products while maintaining the security and integrity of existing systems. Airship is a modern product flagging framework that gives the right people total control over what your customers see and experience – without deploying code.

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Static vs Dynamic Alert Thresholds for Monitoring

eG Innovations

Most enterprise and cloud monitoring solutions acknowledge the limitations of static thresholds by implementing machine learning technology and including an AIOps (Artificial Intelligence for IT Operations) engine capable of learning about the normal behavior of systems over multiple timeframes.

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What is FSLogix?

eG Innovations

The FSLogix agent driver sits as a filter driver on the file system. Data is presented in help desk and administrator friendly dashboards and topology visualizations. Figure 4: Here an FSLogix container has failed to attach in an AVD (Azure Virtual Desktop) environment triggering an alarm to the eG Enterprise system.

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11 Ways to Effectively Reduce Customer Support Load

Userpilot

Here is what your minimum viable onboarding should look like… The minimum viable onboarding framework. You can review repeated issues or product analytics to see frequent friction points. A Zendesk dashboard. Create effective in-app guidance with interactive walkthroughs. Reduce customer support load with Userpilot.

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Citrix Issues and Problems

eG Innovations

11 Can the eG Enterprise dashboard serve as a productivity monitor as well as tracking latency/connectivity, or do you partner/pair with services that can monitor (remote) workers via the same interface? 12 Can you show us a dashboard from where a Citrix engineer can quickly tell where the issue is without going into details?