Userpilot

NOVEMBER 14, 2023

To effectively execute an omnichannel analytics strategy, first define your objectives and metrics to measure progress. For example, your goal may be to increase customer satisfaction and your metrics – CSAT and NPS. For example, refine your onboarding flow to remove friction and reduce the time to activation.

Analytic Tools 105

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 105

Userpilot

JULY 19, 2021

It is not enough to support your users only when they have issues with your product. Furthermore, we explore how to choose the best platform for your company and the must-have features for the best customer engagement tools. In short, you use CEP software to manage and optimize product experiences along the user journey.

Analytic Tools 98

Analytic Tools Research Software Reporting Tools Customer Communications 98

Userpilot

FEBRUARY 4, 2023

To stay ahead of the competition and drive customer retention , feature adoption, etc, you need to systematically build strategic initiatives and complete them. You can use examples of strategic initiatives in your SaaS business to improve customer retention rates and drive feature discovery. What are strategic initiatives?

Feedback Software 98

Feedback Software Analytic Tools Research Software Product Research 98

Userpilot

JULY 14, 2023

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Solid product analytics tools include Amplitude , Google Analytics 4 (GA4) , and Hotjar.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

UX Studio

MARCH 11, 2024

My first question to you is how do you introduce yourself without your name or profession? Another friend who had like a kite surf school and I did his website for free and then then I got contacted by a local company that imported surfing, windsurfing, kitesurfing products. These days are more around product design and UX design.

User Testing 66

User Testing Feedback Software Research Software Data Visualization 66

Userpilot

SEPTEMBER 29, 2022

Given that, you must take product growth seriously to ensure your continuous success. In this article, we will be discussing everything you need to know about the growth engineering framework and its processes. A growth engineering team is a cross-functional team of marketers, product developers, and software engineers.

Analytic Tools 98

Analytic Tools Feedback Software Customer Experience User Testing 98

Mixpanel

JULY 7, 2020

But beyond just being active, a product is made great by users who find enough value to form a habit around their usage of it. For loyal users of Mixpanel, for instance, performing on-the-fly product analysis is about as routine as a morning coffee, workout, or PM standup. Users like Brett: A Mixpanel power user. Source: Reforge.

Data Visualization 137

Data Visualization Customer Experience Feedback Software Onboarding KPIs 137

Userpilot

SEPTEMBER 2, 2021

Whether you're trying to drive product expansion in your current market or want your business to conquer uncharted territory, a solid growth strategy is exactly what you need. Let's start with defining what a growth strategy actually is and how to measure the metrics it impacts. How is SaaS growth measured?

Feedback Software 98

Feedback Software Research Software User Testing Onboarding KPIs 98

The Product Coalition

APRIL 25, 2022

Product managers (PMs) are ninjas of aligning people, management, and processes. No product tool or template can save you if you’re not killing it in these three areas. The best product managers are in a continuous state of discovery and know that?—? neither the product nor roadmap are ever static.

Analytic Tools 156

Analytic Tools Data Visualization Feedback Software Research Software 156

Userpilot

NOVEMBER 9, 2021

What’s the difference between a Counter Metric vs North Star Metric? While having a North Star Metric helps your team focus on one big direction for your product, a Counter Metric keeps you in check, making sure you don’t over-optimize just for the sake of one metric, missing key aspects of your SaaS business growth.

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Customer Experience 52

Mixpanel

JULY 7, 2020

But beyond just being active, a product is made great by users who find enough value to form a habit around their usage of it. For loyal users of Mixpanel, for instance, performing on-the-fly product analysis is about as routine as a morning coffee, workout, or PM standup. Users like Brett: A Mixpanel power user. Source: Reforge.

Data Visualization 59

Data Visualization Customer Experience Feedback Software Onboarding KPIs 59

UX Studio

FEBRUARY 4, 2019

It also contributes to improving personal or professional productivity by helping users keep track of what they do during the workday, and how and with whom they spend their time with. The ability to create useful, actionable conclusions in the context of a person’s life makes up a central feature of a successful self-tracking application.

Analytic Tools 71

Analytic Tools Data Visualization Research Software Feedback Software 71

Userpilot

OCTOBER 21, 2020

This is the second part of our ‘How to Create Your First Product Adoption Strategy’ guide. In the first part , we discussed why having a Product Adoption Strategy is so important, and how to go about creating one. We also discussed the first 3 goals of a Product Adoption Strategy, namely: 1. Boosting Product Stickiness.

Analytic Tools 81

Analytic Tools Onboarding KPIs Data Visualization Feedback Software 81

Userpilot

DECEMBER 6, 2022

In this article, we’re going to walk you through the different types of beta testing, why you need them, and how to run successful beta tests to drive product growth ! Technical beta testing helps you find product bugs while marketing testing can give you insights into how the target market is reacting to your product.

User Testing 96

User Testing Data Visualization Analytic Tools Feedback Software 96

Userpilot

MAY 9, 2024

Both are useful tools for optimizing your marketing strategy, helping you boost product growth and lead generation. Demand generation tactics focus on building awareness and interest in your products to attract new leads for the sales team to nurture. But first, it’s important to start with the basics.

Data Visualization 105

Data Visualization Customer Experience User Testing Marketing 105

Userpilot

MARCH 26, 2024

TL;DR Data analysis reports are documents used to share insights from the process of gathering and analyzing product and web data. You can create them manually from templates or use ready-made reports and dashboards from analytics tools. For example, you can use it to monitor your KPIs. Let's get to it, then!

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

JULY 18, 2023

What does a product manager do? We look at: 7 key responsibilities of product managers. Different kinds of product manager roles. Qualities of a good product manager. TL;DR A product manager is in charge of the entire product lifecycle. This is essential to build a roadmap that drives the product strategy.

Data Visualization 98

Data Visualization Product Research User Testing Onboarding KPIs 98

The Product Coalition

SEPTEMBER 20, 2020

TL; DR: 11 Proven Stakeholder Communication Tactics Stakeholder communication: It is simply not enough for an agile product development organization to create great code and ship the resulting product like a clockwork. Marketing your journey to the rest of the organization? Do you want to get this article in your inbox?

Data Visualization 111

Data Visualization Technical Review Reporting Tools Software Review 111