Userpilot

JULY 24, 2023

Thanks to the Hootsuite integration, you can monitor and manage social media accounts and Zendesk tickets from one dashboard. With Agent Dashboard , you can integrate Looker, Power BI, and Tableau dashboards into Zendesk. It allows you to create customized reports and dashboards to communicate the insights effectively.

Embedded Analytics 87

Embedded Analytics Data Visualization Analytic Tools Feedback Software 87

People-First Product Leadership

SEPTEMBER 17, 2023

To ensure I hit all the key topics, I asked individuals across the organization to do a review - anchoring on people the new PM would be working with directly. Sign up for internal training that covers company-wide policies and systems. Suggested approach for meet & greets: Take good notes!

Research Software 52

Research Software Data Visualization Analytic Tools Feedback Software 52

Usersnap

AUGUST 20, 2021

Public Reviews. Most people look at online reviews before deciding to become your customer. For example, using tools such as ParseHub or Dexi , you can scrape the web to gather your company’s online review data and analyze it. However, automation is the best option to analyze a large number of reviews and scale your business.

Feedback Software 52

Feedback Software Customer Feedback User Testing Data Visualization 52

Usersnap

SEPTEMBER 9, 2021

Ever found yourself getting loads of feedback, but didn’t have the customer feedback system in place to do something with it all? This is why when you’ve got a rock-solid customer feedback system in place, you’re ready to meet customer expectations. The customer feedback system learning.

Feedback Software 52

Feedback Software Research Software User Testing Reporting Tools 52

Indicative

OCTOBER 23, 2020

Note: It is important to keep in mind which downstream platforms or systems you’ll want to send this data to, as each solution has a different selection of integrations. However, due to greater flexibility, more engineering investment is required during setup and maintenance. Looker is known for its interactive interface.

Embedded Analytics 141

Embedded Analytics Analytic Tools Data Visualization Reporting Tools 141

Intercom, Inc.

DECEMBER 12, 2018

Obviously we’re biased (though I would point you to the reviews on G2 Crowd to show that we’re not that biased) but Intercom is the backbone of our entire marketing stack. For example, if your live chat tool doesn’t integrate with your CRM and requires four different people to move leads from one system to another, you’ve got a problem.

Analytic Tools 223

Analytic Tools Research Software Feedback Software Reporting Tools 223