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The Best Customer Feedback Analysis Guide in 2021

Usersnap

Public Reviews. Most people look at online reviews before deciding to become your customer. For example, using tools such as ParseHub or Dexi , you can scrape the web to gather your company’s online review data and analyze it. However, automation is the best option to analyze a large number of reviews and scale your business.

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How to Build Your Dream Analytics Stack

Indicative

Note: It is important to keep in mind which downstream platforms or systems you’ll want to send this data to, as each solution has a different selection of integrations. However, due to greater flexibility, more engineering investment is required during setup and maintenance. Looker is known for its interactive interface.

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The ultimate marketing technology stack for 2019

Intercom, Inc.

Obviously we’re biased (though I would point you to the reviews on G2 Crowd to show that we’re not that biased) but Intercom is the backbone of our entire marketing stack. For example, if your live chat tool doesn’t integrate with your CRM and requires four different people to move leads from one system to another, you’ve got a problem.