Userpilot

NOVEMBER 14, 2023

To effectively execute an omnichannel analytics strategy, first define your objectives and metrics to measure progress. For example, your goal may be to increase customer satisfaction and your metrics – CSAT and NPS. For example, refine your onboarding flow to remove friction and reduce the time to activation.

Analytic Tools 103

Analytic Tools Data Visualization Customer Experience Onboarding KPIs 103

Userpilot

FEBRUARY 6, 2023

If you are wondering how actionable analytics can help you boost product growth in 2023, this post is for you! To start, you can track product usage data with click tracking. It gives insights into trends and patterns by considering past actions within your product. Let’s get started.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Customer Feedback 98

Gainsight

MAY 14, 2020

Our CEO, Nick Mehta, kicked off day 2 with an opening keynote featuring Mapbox, VTS Intellishift, Adobe, PTC, and Docusign. Kristi Faltorusso, a four-time Gainsight customer, put it simply, Gainsight equals problems solved with health scores, product adoption data, CTAs, and journey mapping all in one place.

Data Visualization 52

Data Visualization Feedback Software Customer Feedback User Testing 52

Userpilot

APRIL 21, 2023

What is product analysis and what are its benefits? We also explore: Different types of product analysis The steps needed to analyze your product The tools you can use Let’s get right to it! TL;DR Product analysis is the process of collecting and analyzing data about various aspects of product performance.

Analytic Tools 98

Analytic Tools Feedback Software Research Software Data Visualization 98

Userpilot

JULY 17, 2023

Actionable insights from feedback help you better align your product with customers’ needs and retain them for longer. SurveyMonkey lets you create customized surveys across various channels with its vast collection of questions, logic features, and seamless integration. What is customer feedback software?

Feedback Software 19

Feedback Software Data Visualization Customer Feedback Analytic Tools 19

Userpilot

APRIL 3, 2024

As you’re researching dashboard reporting tools, you’ve probably noticed how hard it is to find reliable information on the available solutions. To make your life a little bit easier and help you choose the best dashboard analytics tool for your SaaS, we’ve produced a guide of 12 excellent platforms available on the market in 2024.

Data Visualization 98

Data Visualization Embedded Analytics Reporting Tools Analytic Tools 98

Userpilot

MAY 22, 2023

Tracking cross-platform analytics is essential for product teams to see a complete view of customer behavior. It gives product teams a holistic view of user interactions with the product and helps them better understand their needs and pain points. SaaS customers are likely to use more than one device to access the product.

Analytic Tools 94

Analytic Tools Feedback Software Data Visualization Reporting Tools 94

Userpilot

DECEMBER 21, 2023

The best customer retention tools share these features: survey collection, customer support, marketing automation, data tracking, and data reporting. Must have features of customer retention tools Most customer retention software highlights different features to help them stand out from the competition. Event tracking.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 26, 2024

TL;DR Data analysis reports are documents used to share insights from the process of gathering and analyzing product and web data. You can create them manually from templates or use ready-made reports and dashboards from analytics tools. For example, you can use it to monitor your KPIs. Let's get to it, then!

Data Visualization 52

Data Visualization Analytic Tools Reporting Tools Feedback Software 52

Userpilot

NOVEMBER 30, 2022

How can product managers keep tabs on all the KPIs necessary to make informed product decisions without getting swamped with all the irrelevant data out there? The short answer is: with product dashboards! We also explore tools for building product dashboards and data analysis. Let’s get to it.

Data Visualization 98

Data Visualization Dashboard Analytic Tools Onboarding KPIs 98

Indicative

NOVEMBER 11, 2020

Focused on democratizing access to data-driven decision making, Customer Analytics tools empower non-technical users (like marketing and product teams) to make sense of all the data. Common features. Common Customer Analytics Features. KPI tracking – Easily track KPIs, create dashboards, and visualize your analysis.

Data Visualization 135

Data Visualization Analytic Tools User Testing Reporting Tools 135