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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

In what is the biggest shake-up to data protection legislation in 20 years, the EU’s General Data Protection Regulation (GDPR) will come into force. The aim of the GDPR is to strengthen data protection for EU citizens and residents, to give them greater control of their personal data, and to simplify the regulatory environment.

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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

With plenty of choices and little incentive to stay if they’re not completely satisfied with their experience, customers hold all the cards when determining how long they’ll keep using or paying for a product or service. Customer loyalty isn’t built in a day. Customer Success. The benefits of customer loyalty.