Userpilot

APRIL 6, 2023

Developing and releasing sophisticated products with all the bells and whistles imaginable might seem like a great idea. After all, you want your newly released software to be as good as it gets when it’s finally launched, right? This means complicated UI , redundant features, and unnecessary use of complex technologies.

Feedback Software 91

Feedback Software Analytic Tools Research Software User Testing 91

Userpilot

SEPTEMBER 28, 2022

Setting smart product goals is a vital skill for any sensible SaaS owner or product manager to get right. In this article, we’re going to explore what makes an effective product goal, the difference between goals and product initiatives, how to set them and make them work with your product backlog, and more.

Product Goals 96

Product Goals Feedback Software Customer Feedback Vision 96

Userpilot

MARCH 29, 2023

In this article, we also look at different kinds of digital analytics data, how to implement a digital analytics strategy, and the best tools to help you do it! TL;DR Digital analytics allows teams to measure and analyze product performance to improve their digital strategy. acquisition channels), product data (e.g., Are you in?

Data Visualization 85

Data Visualization Analytic Tools Embedded Analytics Feedback Software 85

Userpilot

FEBRUARY 28, 2023

If you’re wondering what different types of customer feedback are and how to collect them, you’re in the right place! In this article, we look at 13 different ways to collect feedback that product managers can leverage to gain a deep understanding of customer needs and make informed product decisions.

User Testing 86

User Testing Customer Feedback Feedback Software Product Research 86

Userpilot

DECEMBER 3, 2021

Let’s go over how you can leverage the HEART framework to improve your SaaS product. Ex-UX researcher at Google, Kerry Rodden, developed the HEART framework to map product goals with appropriate metrics and improve the UX. Build NPS surveys in-app without coding. Get a Userpilot demo and see how.

Research Software 96

Research Software Analytic Tools Feedback Software Product Research 96

Userpilot

APRIL 25, 2022

A friction log is a document capturing the challenges and frustrations a customer might face using your SaaS. Product friction describes anything that causes your users difficulty. Function friction is primarily about users being blocked from reaching their product goals because of an error, poor UX, or other factors.

Feedback Software 96

Feedback Software Analytic Tools Data Visualization User Testing 96

Userpilot

OCTOBER 31, 2022

For SaaS companies, leveraging numerous customer data points have tremendous benefits, such as: getting actionable insights. Customer engagement refers to all interactions a user has with your product through its app or website. Using onboarding checklists that provide in-app guidance drives customers to the activation point.

Analytic Tools 96

Analytic Tools Data Visualization Feedback Software Research Software 96

Userpilot

FEBRUARY 21, 2022

If you’re a savvy SaaS owner, chances are you’ll have heard about interactive user guides. All product managers want to delight and engage their customers. When it comes to creating online user guides, you have two options: build the software in-house, or use a product walkthrough tool.

Feedback Software 90

Feedback Software User Testing Customer Experience Onboarding KPIs 90

Userpilot

JUNE 28, 2023

Stripo offers a pre-sign up interactive demo that brings prospects to their ‘Aha’ moment before they even create an account. Kommunicate drives sales-less product adoption through product experiments and tracking adoption rates with Userpilot. Create a multimedia onboarding flow with product screenshots and videos.

Onboarding KPIs 79

Onboarding KPIs Feedback Software User Testing Analytic Tools 79

Userpilot

DECEMBER 21, 2022

How relevant is it to SaaS product management ? We also look at how to carry out the RFM analysis and some SaaS-specific examples. RFM analysis is a user segmentation tool used in sales and marketing for targeted customer engagement. Choose the most relevant customer segments to drive your product goals.

Analytic Tools 95

Analytic Tools Feedback Software Data Visualization Onboarding KPIs 95

Userpilot

SEPTEMBER 14, 2023

TL;DR Product managers define the overall product direction and oversee the entire product lifecycle. Their responsibilities include product discovery, developing product vision, prioritization , roadmapping , analyzing product performance and its iterative development, and leading the product team.

Product Research 86

Product Research User Testing Research Software Feedback Software 86

Userpilot

JUNE 20, 2023

As a product manager, how can you effectively validate ideas and build a successful product that delights users? We look at the process of idea validation and a range of tools and techniques you can leverage to aid the process. A minimum viable product (MVP) is a version of the product with only core features.

User Testing 87

User Testing Product Research Feedback Software Customer Feedback 87

Userpilot

JUNE 26, 2023

TL;DR A prioritization framework is a system for ranking feature requests based on set criteria like the value they add. Product tree is a visualization tool for presenting the hierarchy of features. In the MoAR method, teams consider how well a feature helps achieve a product goal and the resources it requires.

Framework 88

Framework Feedback Software Onboarding KPIs User Testing 88

Userpilot

SEPTEMBER 4, 2023

In today's PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. This may involve drip campaigns with helpful product tips and incentives to prompt initial purchases. Feedback surveys, loyalty programs, and excellent service turn them into influencers.

Data Visualization 84

Data Visualization User Testing Analytic Tools Customer Feedback 84

Userpilot

FEBRUARY 9, 2023

Organize the tools, methods, facilities, and participants in line with your goals. In most cases, dedicated third-party tools are cheaper and quicker to deploy than those built in-house. Apart from product goals , ensure that your optimizations also drive business goals. Book the demo!

Product Research 87

Product Research User Testing Feedback Software Analytic Tools 87

Userpilot

AUGUST 13, 2023

How to develop your own prioritization matrix. TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. To see how Userpilot can help you make informed prioritization decisions, book the demo! Product vision.

Data Visualization 91

Data Visualization User Testing Customer Experience Feedback Software 91

Userpilot

NOVEMBER 21, 2022

The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. They develop and oversee the implementation of product launch plans. Whether you need a product launch manager or not depends on the size of your organization. Book the demo!

Product launches 93

Product launches Product Research User Testing Research Software 93

The Product Coalition

MARCH 6, 2019

Bringing team members together, organizing user research, product demos, road mapping and more. If you’re a mobile app product manager there’s a whole additional layer of complexity to add to that cake. Your software needs to be updated frequently and to the satisfaction levels of the app store gatekeepers.

Analytic Tools 60

Analytic Tools Feedback Software Research Software Data Visualization 60

Userpilot

JUNE 1, 2022

Want to know how the goals-signals-metrics process can be used to create a better user experience? When you’re running a SaaS business, it’s important to define what goals, signals, and metrics you’ll be setting so that everyone in your team can be on the same page. Goals-signals-metrics process example.

Onboarding KPIs 94

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 94

Userpilot

NOVEMBER 20, 2023

TL;DR The weighted scoring model is a prioritization technique that involves team members assigning a numerical value to product initiatives based on predefined criteria. Product teams use the model to evaluate ideas, prioritize features , select tools , assess risks, or allocate resources, to name just a few.

Product Research 94

Product Research User Testing Customer Experience Research Software 94

Roman Pichler

JULY 6, 2021

Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. This will allow them to take full ownership of and responsibility for their products, and it will increase their motivation, productivity, and job satisfaction.

User Testing 323

User Testing Product Research Weak Development Team Customer Experience 323

Userpilot

SEPTEMBER 4, 2023

In today’s PLG-driven world, SaaS companies must deliver seamless customer experiences to survive and thrive. This may involve drip campaigns with helpful product tips and incentives to prompt initial purchases. Feedback surveys, loyalty programs, and excellent service turn them into influencers.

Data Visualization 52

Data Visualization User Testing Analytic Tools Customer Feedback 52

Userpilot

JUNE 20, 2022

A/B testing can be used in: In-app messaging. User feedback surveys. Split testing starts with developing a hypothesis that you want to verify. Userpilot and Omniconvert are great SaaS tools for running and analyzing A/B tests. What is A/B testing in product management? Product messaging.

User Testing 52

User Testing Product Research Feedback Software Testing 52

Userpilot

OCTOBER 25, 2022

Market research, differentiation, and positioning are necessary to prepare for the product launch. Product managers need to plan the timing, how to measure launch success , and how to make sure their first-time user experience is satisfying. What is product strategy? What is strategic product management?

Product Research 90

Product Research User Testing Customer Feedback Research Software 90

Userpilot

JUNE 17, 2022

Getting customer onboarding automation right should be an important priority for any savvy SaaS owner: you can save time and effort while enhancing customer lifetime value. Then, we’ll break down the steps you need to take to automate it, and hopefully leave you equipped to apply the lessons you learn to your own product.

User Testing 52

User Testing Customer Experience Feedback Software Customer Feedback 52

Roman Pichler

JULY 6, 2021

Consequently, your focus shifts from managing a product to looking after the product people on your team and empowering them to do a great job. This will allow them to take full ownership of and responsibility for their products, and it will increase their motivation, productivity, and job satisfaction.

User Testing 156

User Testing Product Research Weak Development Team Customer Experience 156

Userpilot

APRIL 27, 2023

Customer feedback is like a window into your customers’ minds. It allows you to understand their pain points, needs, and desires so that you can build better products that satisfy genuine market demands. TL;DR Customer feedback is the data you get from your users about your product and their experience.

Feedback Software 72

Feedback Software User Testing Customer Feedback Analytic Tools 72

CardBoard

AUGUST 28, 2023

Agile Development: The Foundation for Sprints Agile development is all about embracing change, promoting collaboration, and delivering value incrementally. Agile is the overarching philosophy, Scrum is a specific framework that uses sprints, and sprints are the tool that makes it all work. But it’s not just a passive demo.

Feedback Software 52

Feedback Software Customer Experience Agile Software Review 52

Userpilot

MAY 19, 2024

TL;DR GainsightPX is a powerful product experience platform that helps you gather insights into how users interact with your software or app.The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

MAY 20, 2024

TL;DR Kompassify is a cloud-based, no-code client onboarding tool for small and midsize businesses. The no-code approach makes it great for non-technical teams to do product tours, checklists, walkthroughs, progress tracking, and real-time analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Research Software 52

Userpilot

JULY 8, 2021

Best product manager courses for mid-career PMs in 2021. Best product manager courses for advanced/pro PMs in 2021. Product management guides the development of a product at the intersection of technology, UX, and business. What is product management? Using relevant tools as a product manager.

User Testing 62

User Testing Research Software Analytic Tools Feedback Software 62

Userpilot

MAY 12, 2024

TL;DR UserGuiding is a no-code product adoption tool that lets users create in-app walkthroughs, guides, and checklists. The solution makes it possible for teams to onboard, engage, and retain users without needing coding skills to create these in-app experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Roman Pichler

FEBRUARY 14, 2023

Listen to the audio version of this article: [link] 1 Complement Scrum with a Product Discovery and Strategy Process Scrum is a simple framework that helps teams develop successful products. Otherwise, you might ask the wrong people for feedback on the increments and hence draw the wrong conclusions. But don’t stop there.

Product Research 343

Product Research Feedback Software Research Software User Testing 343

Userpilot

MAY 12, 2024

TL;DR Chameleon is a product adoption platform. It enables SaaS teams to leverage real-time user data to build beautiful on-brand experiences, improve user onboarding, and drive product-led growth. In addition, it empowers product teams to create and manage dynamic in-product experiences.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

The Product Coalition

JANUARY 24, 2021

preset quarterly goals or strategic need to focus on a new KPI) A broader change in your industry and/or prototypical customer’s life (e.g. introduction of new regulation or adoption of new technology) This kind of context helps your team be more motivated to build what you’re proposing and more able to do it well?—?as

Onboarding KPIs 128

Onboarding KPIs User Testing Customer Experience Feedback Software 128

Userpilot

MAY 12, 2024

TL;DR Pendo is a product adoption platform that lets teams monitor product usage, analyze user behavior, and publish in-app guides. The no-code solution focuses on increasing user engagement and driving feature discovery. Appcues is a robust product adoption and user onboarding platform for web and mobile apps.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

JULY 14, 2023

We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. Next, each stakeholder group sets relevant product goals , chooses corresponding metrics , and selects data sources. Book the demo to find out more.

Analytic Tools 76

Analytic Tools Data Visualization Feedback Software Research Software 76