eG Innovations

JULY 4, 2019

The success of these initiatives is closely tied to ensuring a great user experience for end users as they access their virtual apps and desktops. In terms of metrics that make up the user experience, logon times are one of the most important for an end-user and for the organization. 1 Logon Times.

Reporting Tools 89

Reporting Tools Technical Review Systems Review Customer Experience 89

Userpilot

JUNE 25, 2021

Userpilot’s resource center capability is the perfect way to create convenient support docs to help your users better adopt your product. Heap’s Illuminate feature is ideal for automatically identifying additional necessary steps in your user experience to increase product adoption. A person wearing Apple Airpods.

Analytic Tools 59

Analytic Tools Feedback Software Research Software User Testing 59

eG Innovations

FEBRUARY 25, 2019

When I’m undocking the laptop from the disk (wired) and continuing to work under wireless LAN for 1 hour in the conference room, and after returning to the desk and docking the laptop back on the base-station (wired), the Citrix virtualized application session that previously ran then fails to respond.

Reporting Tools 63

Reporting Tools Analytic Tools Data Visualization User Testing 63