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Intercom on Product: Accelerating your strategy after COVID-19

Intercom, Inc.

That’s the advice of the Sequoia team in their last memo, “ COVID Accelerated the Future, Now Seize It ,” and for the last couple of months, that’s certainly been on the top of our minds here at Intercom. We’ve been focused mostly on looking at how we can grow our team and what might new teams do and what might new people do.

Strategy 228
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Product Management System Basics

ProductPlan

What is a Product Management System? And at least one dedicated software application to help you take your products from concept to launch. As we look for a solution to create, what should our initial research phase include? Who will we want to include in our cross-functional product team? We suggest two things: 1.