Userpilot

JUNE 30, 2023

Looking for the voice of the customer questions to understand your users, analyze the market, and unlock growth opportunities? In this article, we will cover the voice of the customer methodology. VoC surveys help you make better product decisions, remove friction , build customer trust , and minimize future negative feedback.

Customer Feedback 90

Customer Feedback User Testing Feedback Software Data Visualization 90

Userpilot

APRIL 16, 2024

Create data-driven product strategies – End-user behavior analytics takes the guesswork out of product development. Whether you want to release a new feature or launch an upgrade, you can use a ton of data to make user-centric decisions. They give you an overall idea of customer experience.

Data Visualization 99

Data Visualization Analytic Tools Feedback Software Reporting Tools 99

Userpilot

APRIL 16, 2024

In SaaS, a product experience strategy provides the building blocks for making customers stay, engage with your app, and eventually become loyal advocates for your product. So what strategies can help you elevate the user experience? And where do you start?

Data Visualization 88

Data Visualization User Testing Customer Experience Analytic Tools 88

Userpilot

DECEMBER 13, 2023

How do you develop a robust UX strategy? We also look at: What a UX design strategy is Why it’s important Its core principles and elements A practical example of a company with well-established UX strategies Let’s dive right in! Start designing your strategy by clarifying the business goals.

Research Software 85

Research Software Analytic Tools Feedback Software User Testing 85

Userpilot

NOVEMBER 23, 2023

The outcome-based roadmap focuses on delivering value to customers instead of obsessing about building specific features. It’s difficult to implement outcome-based roadmaps because stakeholders don’t trust product teams to deliver on business goals. As companies scale, they often cannot satisfy customer needs equally well.

Feedback Software 89

Feedback Software Analytic Tools Product Research User Testing 89

Userpilot

NOVEMBER 30, 2023

It’s essential to build user-friendly products that satisfy their needs and offer a positive customer experience. It also helps teams empathize with users and foster customer-centric organizational cultures. You may need a solution to collect feedback, track product usage , and create wireframes and prototypes.

Product Research 85

Product Research User Testing Research Software Data Visualization 85

Userpilot

NOVEMBER 23, 2023

Product management involves analyzing user experience , so a product manager needs to be able to use a range of techniques to do it effectively. Identifying the key touchpoints and mapping out the user journey at all stages of the customer lifecycle is another essential skill. Book the demo!

Analytic Tools 88

Analytic Tools Research Software Data Visualization Product Research 88

Userpilot

JULY 18, 2023

Fear not though, as our product management software guide will give you insights into some of the best-in-class applications that will boost your team performance and help you build successful products! Roadmapping software visualizes and plans product development over time, facilitating coordination and alignment across teams.

Analytic Tools 90

Analytic Tools Feedback Software Research Software Reporting Tools 90

Userpilot

JULY 20, 2022

It also outlines its stages, looks at the House of Quality, and how to make sure the Voice of your Customers is heard. Quality Function Deployment (QDF) is a framework that helps teams translate customer requirements into technical requirements, and design the product and processes needed for its development.

User Testing 97

User Testing Feedback Software Customer Feedback Customer Experience 97

Ronke PM

MARCH 26, 2024

Product leaders must influence and engage all stakeholders, from sales and technical support to client success, design, research, marketing, and engineering. It is crucial to persuade these individuals to embody the product's concept through their coding, testing, branding, research, and design.

Weak Development Team 59

Weak Development Team User Testing Product Management Product Manager 59

ProductPlan

MARCH 3, 2022

Product-centric and customer-centric approaches shift the emphasis away from pure technology innovation and project-based management. It’s not about chasing every short-term dollar or squeezing every ounce of profit from every product. Product-centric organizations. Customer centricity.

User Testing 95

User Testing Customer Experience User Friction Research Software 95

Userpilot

AUGUST 29, 2023

In this article, we’re going to unpack what is product management , how it differs from traditional project management, the role it plays in building products that delight your users, and the skills a good product manager must demonstrate to succeed. Product teams are staffed with various skilled professionals.

Data Visualization 94

Data Visualization Analytic Tools Feedback Software Research Software 94

People-First Product Leadership

MARCH 10, 2024

I was recently asked, how do you grow product sense? While many articles highlight its importance, the journey to developing it often seems shrouded in mystery. To answer this question, I’ll take a step back and begin with what is product sense? And close with, does product sense go stale over time?

User Testing 59

User Testing Product Research Customer Feedback Research Software 59

The Product HQ

APRIL 20, 2024

The need for SaaS product managers is skyrocketing with each passing year. More and more businesses develop Software as a Service (SaaS) products to remain relevant in their respective markets and grow their income streams. Developing products is a complex, multidisciplinary field that takes into account several stages.

Research Software 52

Research Software Feedback Software Analytic Tools Customer Experience 52

Userpilot

JANUARY 14, 2023

To build successful products, make sure to align the product strategy with the product vision. Continuous product discovery is necessary to keep up with the changes in user and market needs. PMs of successful products build features in response to user needs. What is product success in SaaS?

Feedback Software 92

Feedback Software Research Software Product Research User Testing 92

Userpilot

NOVEMBER 14, 2022

Product planning is the iterative process that prepares every stage of the product development life cycle, from the initial idea through launch and further development. Product planning focuses on the customer and business outcomes that the product should achieve. What is NOT product planning.

Product Research 94

Product Research User Testing Research Software Onboarding KPIs 94

Userpilot

JUNE 29, 2022

Did you know that product storytelling increases the chances of your product being remembered by 2200% ? Customers are more likely to remember your product if you tell them a compelling story. But as a product manager , creating a story that will capture a customer’s attention might not be in your wheelhouse.

Feedback Software 95

Feedback Software User Friction User Testing Customer Experience 95

Userpilot

NOVEMBER 8, 2022

So how does a minimal viable feature differ from the concept of ‘minimum viable products? An MVP helps you define your complete product strategy. An MVF approach helps you test specific ideas (you can think of them as a type of ‘experimental feature’). An MVF approach helps you test specific ideas.

Feedback Software 89

Feedback Software User Testing Analytic Tools Data Visualization 89

Userpilot

SEPTEMBER 14, 2023

Their responsibilities include product discovery, developing product vision, prioritization , roadmapping , analyzing product performance and its iterative development, and leading the product team. Product marketing sits between product development and the market.

Product Research 84

Product Research User Testing Research Software Feedback Software 84

Userpilot

AUGUST 13, 2023

How to develop your own prioritization matrix. TL;DR A feature prioritization matrix helps product teams decide which features to develop next, focusing on high-impact features and resource optimization. They also help PMs ensure that the new features are aligned with product and business goals.

Data Visualization 89

Data Visualization User Testing Customer Experience Feedback Software 89

The Product Coalition

FEBRUARY 11, 2023

Since my college days, I was always passionate about being an entrepreneur and my college experience led me to participate in what is called the Entrepreneurship Development Cell (EDC). Get feedback from at least five customers, but many as possible. Make small bets with minimum viable products (MVP). Evaluate market traction.

User Testing 78

User Testing Research Software Feedback Software Strategy 78

UX Planet

FEBRUARY 1, 2024

Picture this: You’re a stakeholder in a company specializing in enterprise SaaS solutions, and your team is embarking on developing a new product. Understanding the diverse needs of your potential users. UX User personas are like detailed maps that guide the development of a product to meet specific user needs.

User Testing 52

User Testing Research Software Feedback Software Analytic Tools 52

The Product Coalition

MARCH 7, 2023

This document helped set clear expectations of what a user interview should entail and saved me from having to repeat myself as I onboarded new people into the process. Set the right learning objectives I’ve found it helpful to define a learning objective for each user interview I do. There are many tools out there that you can use.

User Testing 122

User Testing Customer Feedback Customer Experience Data Visualization 122

UX Studio: Product Management

SEPTEMBER 12, 2017

Here at UX studio , we always follow a four-step product design process to solve this mind-breaker: Understand people’s pains and needs: product discovery. Share the findings with the whole product team. Design the product and iterate: test and modify it until it works in the hands of our users, too.

Product Research 110

Product Research Research Software User Testing Feedback Software 110

Userpilot

NOVEMBER 21, 2022

The product launch manager coordinates the work of cross-functional teams and supports the product manager during product launches. They develop and oversee the implementation of product launch plans. Whether you need a product launch manager or not depends on the size of your organization. Ready to dive in?

Product launches 91

Product launches Product Research User Testing Research Software 91

Userpilot

SEPTEMBER 12, 2022

The focus of product management is overseeing product development at all stages of its lifecycle. A product manager's role is to coordinate the work of various teams across the organization with the shared goal of developing products. What is a product manager? What is a product manager?

Product Research 82

Product Research User Testing Onboarding KPIs Feedback Software 82

Userpilot

JUNE 17, 2022

You fall into the feature parity trap if you try to replicate all the features without considering how they benefit your customers. Product managers often fall into the trap under the pressure of powerful business stakeholders, like a senior director. Fake door tests are a good way to test interest in a feature.

Feedback Software 52

Feedback Software Research Software Onboarding KPIs User Testing 52

Userpilot

OCTOBER 26, 2022

An impact map is a visual representation of the connections between the goals you want to achieve, the customers, and solutions. While impact mapping focuses on the interdependencies between the three, a customer journey map is a step-by-step breakdown of the actions your customers need to complete to experience value.

Onboarding KPIs 93

Onboarding KPIs Customer Experience Product Research User Testing 93

Userpilot

OCTOBER 21, 2022

What product management best practices can help you build valuable and delightful products for your customers? Whether you’re an aspiring product manager or an already established product professional, our list will help you reflect on your processes and hopefully improve them. Check out our list!

Feedback Software 67

Feedback Software Analytic Tools Research Software User Testing 67

Product Talk

FEBRUARY 12, 2020

Her exposure to the product team —and the departure of a previous product manager—sparked Lisa’s interest and led to her stepping into the product manager role right around the time that Teresa began working with the product team as a discovery coach. We realized we needed to build that trust into the product itself.”.

Product Research 177

Product Research Data Visualization User Testing Research Software 177

Userpilot

AUGUST 30, 2023

It’s 2023, and customers have options. This makes it more important than ever to create products people actually want to use. What strategies can you implement to drive acquisition and retention faster? The expert speakers at Product Drive 2023 will answer these and many more questions. But how do you do that?

Customer Experience 99

Customer Experience User Testing Customer Feedback Research Software 99

Userpilot

OCTOBER 5, 2023

TL;DR The CAC payback period measures the time it takes for a company to recover the money invested in new customer acquisition. This metric helps SaaS companies choose the most effective customer acquisition channels , diagnose inefficiencies in customer retention strategies , and inform pricing decisions.

Feedback Software 96

Feedback Software Onboarding KPIs Analytic Tools Customer Experience 96

Userpilot

NOVEMBER 21, 2023

Allocating time for a specific research stage is often a no-go for leadership, so make the habit of interviewing customers continuously. You can’t accommodate all customer requests, so build a robust decision tree to filter out irrelevant requests and learn to say ‘no’ instead of maybe. How to upskill as a product manager: look ahead.

Technical Review 84

Technical Review User Testing Product Management Product Manager 84

UX Studio: Product Management

JUNE 23, 2020

Considered to be one of the most promising players in the market for its highly innovative value proposition, Zignaly had just raised funds and was willing to invest heavily into delivering the best possible experience to their users. . Mapping out the user journey helped us identify and prioritize user pain points.

Research Software 66

Research Software Feedback Software Reporting Tools User Testing 66

Sachin Rekhi

JUNE 20, 2016

As product managers are often seen as defining the what for their product, they are responsible for driving the roadmap for an existing product to build ever more useful, usable, and delightful experiences to serve the needs of their target users. Tuners relish in moving the needle.

User Testing 164

User Testing Customer Experience Analytic Tools Product Research 164

The Product HQ

FEBRUARY 1, 2023

What Does A Group Product Manager Do? Within this leadership role, group product managers oversee the development of a group of products from the beginning, to its testing stages and eventual product launch onto the market. Let’s explore these responsibilities below.

Product Management 52

Product Management Product Manager Certifications User Testing 52

Bain Public

FEBRUARY 3, 2022

Their investment tool helps customers grow and manage funds effortlessly. Meet Mario Munoz, the Product Manager at Timechain. His job is to not only create and maintain a product roadmap according to the business ROI, but also lead the quarterly roadmap prioritization and help with development and go to market efforts.

Feedback Software 52

Feedback Software Research Software Product Research User Testing 52