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User Persona Survey Template: How to Properly Collect Customer Data in SaaS

Userpilot

But to put any of this into practice and start tackling onboarding challenges , you need to choose the right tool for the job: Userpilot is a powerful, cost-effective option. It’s rare for SaaS products to cater to just one persona. What is a user persona? “If you try to please everyone, you will please no one.”

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When You Should Not Listen to Your Customers

The Product Coalition

If somebody had been asked to do research about the year 1800 into how transportation could be improved, what would he have done? The second difficulty is that people often frame their needs as solutions. This examination helps to reveal the problem behind the solution. Henry Ford left us with some open questions. “If

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Insights from a Product Manager User Research Interview

Balsamiq

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. I work in the Transportation industry with a focus on the Trucking vertical. My role at Optym is Product Manager (for RouteMAX).

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Insights from a Product Manager User Research Interview

Balsamiq

We recently began doing 1-on-1 video interviews as part of a user research initiative, which we described in a post a few months back called User Research: How to Start Talking to Your Users. I work in the Transportation industry with a focus on the Trucking vertical. My role at Optym is Product Manager (for RouteMAX).

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Urban Navigation Supercharged – With Viktor Eperjesy | ? Design Aloud

UX Studio

With his help, in this episode, we delve into the creation of Budapest GO, a game-changer application for public transport in Budapest. He’s worked with clients in banking, insurance, mobility, and logistics, with a notable project being the Budapest GO initiative with BKK (Center of Budapest Public Transport).

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The Five Most Common Mistakes in Product Development

BrainMates

Product Management 101 is ‘problem before solution’, but it still appears the message is not getting through, as too many products and product improvements are launched without a real benefit to customers. 2 - Inadequate Customer Research. – yet Segway touted it would solve all individual transportation needs.

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The 5 Most Lethal Mistakes in Product Development

BrainMates

Product Management 101 is “problem before solution”, but it still appears the message is not getting through, as too many products & product improvements are launched without a real benefit to customers. Failure Point #2 – Inadequate customer research. Failure Point #3 – No clear differentiation in the market.