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Flow’s Daniel Scrivner on the brave new world of asynchronous productivity tools

Intercom, Inc.

What seminars could I go to? Daniel: I definitely bring that angle to the table, and the way I try to think about that when I’m researching a company is through a process called due diligence. How do you differentiate yourself from the other companies? We’d all go to our different places at the library.

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SaaS Customer Support Best Practices and Examples

Userpilot

A good customer support system has several advantages, including: Customer satisfaction : Prompt and efficient support resolves issues quickly, minimizing frustration and boosting customer satisfaction. Competitive advantage : Customers stop doing business with an organization due to poor support. How effective are these channels?

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How Mobile Market Industry Leader Adjust Became a Japanese Success Story

freshtrax

It’s the competitive differentiator for Japanese apps who want to enter the market both domestically and abroad. Conducting regular educational seminars, demos and pitches is also extremely important, helping to remove barriers to adoption. Maybe this is due to agency culture—many agency employees work until midnight.