Intercom, Inc.

JANUARY 31, 2023

 In December, our Director of Machine Learning, Fergal Reid , and I sat down to chat about the launch of ChatGPT : the good, the bad, the promise, the hype. In product development, customers are always the ultimate arbiter – you may build amazing technology, but if it doesn’t solve a problem for them, it’s not worth it.

Generative AI 129

Generative AI Customer Experience ChatGPT Artificial Inteligence 129

Mironov Consulting

JUNE 25, 2023

Many of my discussions with product leaders (CPOs, VPs and others who manage teams of product folks) are about the substance of product management: portfolios, competing stakeholders, pricing & packaging, tarot cards as a revenue forecasting model.  Last A competitor announces ChatGPT-based retirement investment advice.  

Weak Development Team 127

Weak Development Team User Testing Customer Feedback Customer Experience 127

Modus Create

APRIL 10, 2024

We reorganized our tech teams along value streams that align to segment of the customer journey, and set up Objectives and Key Results (OKRs) around that. About a year ago, we formed a working group of senior leaders to examine AI. Clear wins are in data analysis, document processing, summarization, and feature extraction.

CTO 64

CTO Generative AI Technical Review Software Review 64

Modus Create

MAY 28, 2024

In our Conversations with Chief Innovators series, Larry explains that business leaders are concerned because AI “exhibits behaviors we might label as bad in humans.” As a result, he says, “We need to understand and quantify the risk profile of new solutions using generative AI.”

Reporting Tools 64

Reporting Tools Data Visualization Research Software Weak Development Team 64

Userpilot

JANUARY 16, 2024

TL;DR The machine learning-powered ChatGPT can help product managers generate ideas, conduct market and user research , analyze data (app store reviews, user feedback, etc.), Perform a SWOT analysis, identify the strengths and weaknesses of your top competing products, etc. ChatGPT generates AI-powered product ideas.

ChatGPT 105

ChatGPT Data Visualization Onboarding KPIs Research Software 105

People-First Product Leadership

JULY 17, 2023

In this week’s newsletter, I’m focusing on articles which will help you navigate through the product management fog and learn practices that help setup product teams for success. To ensure your team’s success, think beyond your own team. which bring more value and benefit the organization - not just your team.

Technical Review 52

Technical Review Technology Weak Development Team Generative AI 52

Department of Product

NOVEMBER 16, 2023

Notion has unveiled what it describes as the next chapter in AI. Q&A is a new feature from the company which allows users to get answers about any document in a workspace through a conversational UI. Essential reads for product teams New from the Department of Product this week: ? Enjoy the rest of your week!

Analytic Tools 52

Analytic Tools Research Software Feedback Software Artificial Inteligence 52