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Its a cry you hear from product leaders all over Europe – product people need to improve their commercial skills. They should be able to understand and navigate the business, financial, and market dynamics of a companys success so that they can make decisions to maximise revenue, profitability, and market growth all the while aligning Read more » The post Why thinking commercially is now an essential skill for product managers appeared first on Mind the Product.
Listen now on Apple , Spotify , and YouTube. Brought to you by: • WorkOS —Modern identity platform for B2B SaaS, free up to 1 million MAUs • Productboard —Make products that matter • Wix Studio —The web creation platform built for agencies — Keith Coleman (VP of product) and Jay Baxter (founding ML engineer), the minds behind Community Notes, reveal how a small, scrappy team inside Twitter/X built the most trusted crowdsourced information system on the i
The month of February is all about settling into the year ahead after the January blues. In February, we published a range of content on Mind the Product to help you do exactly that, from Product Strategy to keeping you informed of what was happening in the technology space. Curious to see what captured the Read more » The post Hiring trends, Duolingo, and DeepSeek: February’s top product management reads appeared first on Mind the Product.
At Gainsight, our purpose is to be living proof that you can win at business while being Human-First. Thats why Diversity, Equity, and Inclusion (DEI) remains a top priority going into 2025. For Black History Month, wed like to take the opportunity to shine a spotlight on some of our friends in the Customer Success (CS) space, who are making waves and establishing themselves as powerful leaders and change agents.
Speaker: Ben Epstein, Stealth Founder & CTO | Tony Karrer, Founder & CTO, Aggregage
When tasked with building a fundamentally new product line with deeper insights than previously achievable for a high-value client, Ben Epstein and his team faced a significant challenge: how to harness LLMs to produce consistent, high-accuracy outputs at scale. In this new session, Ben will share how he and his team engineered a system (based on proven software engineering approaches) that employs reproducible test variations (via temperature 0 and fixed seeds), and enables non-LLM evaluation m
Learn key A/B testing pitfalls and best practices in e-commerce CX through real-world case studies, ensuring effective experiment design for impactful customer experiences. Read more » The post Beyond launch metrics: Two case studies in crafting A/B tests appeared first on Mind the Product.
The goal of account expansion is simple: maximizing revenue. But solving this puzzle varies depending on who you ask: For product teams, it can be challenging to generate expansion revenue directly. For sales teams, its a struggle to close without having relevant data or contacts. For customer success managers, doing whats best for the customer and reaching expansion quotas is conflicting.
The goal of account expansion is simple: maximizing revenue. But solving this puzzle varies depending on who you ask: For product teams, it can be challenging to generate expansion revenue directly. For sales teams, its a struggle to close without having relevant data or contacts. For customer success managers, doing whats best for the customer and reaching expansion quotas is conflicting.
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