Gainsight

JANUARY 13, 2023

Sabina Pons is Operating Partner at Growth Molecules and a 2022 Top 100 CS Strategist. . In a recent post, we covered how customer moments of truth act as a map to achieve digital scale. Beyond the WHAT and WHY of digital-led customer success strategy, we also want to share tips on HOW to make the strategy a reality. . There’s a lot to cover if we consider the entire customer journey, so our focus here will be on those moments of truth where your goal is to activate customers and get them engage

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Customer Feedback Customer Experience Strategy Reporting Tools 52

Mind the Product

JANUARY 13, 2023

In his digital breakout session at #mtpcon London 2022, Nils Michaelis discusses building a digital product organization in this digital breakout session at #mtpcon London 2022. [.] Read more » The post Building a digital product organisation, brick by brick by Nils Michaelis appeared first on Mind the Product.

Product Management 172

Product Management Product Manager Management Management 172

AB Tasty

JANUARY 13, 2023

This was another exciting year for AB Tasty users! Our team worked hard to implement 50+ features and 100+ improvements. Thank you, as 25% of these were suggested by you! As a result, you unleashed your creativity easier than ever before.

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