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15 Best User Behavior Analytics Tools in 2024

Userpilot

User behavior analytics tools are an essential part of the modern product manager’s toolkit. You can use the information they provide to improve user engagement, boost conversion rates, streamline your marketing, and drive product growth. These tools include features like data tracking , session recording, etc.,

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Customer Lifecycle Management in SaaS: How to Increase Engagement at Each Stage

Userpilot

Read on to uncover product growth insights ! The customer lifecycle refers to the steps a customer progresses when considering, purchasing, using, and maintaining loyalty to a product or service. Use live demos to showcase your product and free trials and freemium models to attract potential users at the acquisition stage.

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16 Customer Acquisition Strategies To Increase Conversion Rates

Userpilot

Best practices for effective customer acquisition and product-led growth. 16 Customer acquisition strategies to grow your customer base This section covers strategies to attract your ideal users and keep them glued to your product when they finally sign up. In-app strategies for converting free or trial users to paying customers.

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Best Online Engagement Tools For Interacting With Your Customers Across Their Journey

Userpilot

Engagement tools are software applications that help to facilitate and encourage two-way interactions between your SaaS and its customers. The right in-app engagement software will help you to increase in-app user engagement. Personalized onboarding can reduce churn by keeping users highly engaged. What are engagement tools?

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Customer Delight: How to Exceed Customer Expectations in SaaS

Userpilot

You can’t measure customer delight with one metric. Instead, you can track the following metrics to get the full picture: NPS , so you can see how many loyal customers you’ve built. Segment your users to offer a personalized product experience. Implement in-app self-service support to provide help whenever they need it.

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15 Customer Intimacy Best Practices and Tips For B2B Companies

Userpilot

For customer-centric SaaS companies, customer intimacy is indispensable to driving product growth. Customer intimacy isn’t a metric you can measure. But you can get a full picture of your customer relationships with NPS surveys , product adoption rates , and churn rates. Provide convenient self-service support.

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Resurrected Users: Who Are They and How to Retain Them?

Userpilot

The retention lifecycle framework helps you identify users according to their stage of the product journey and come up with relevant retention strategies. You should focus on user resurrection when there’s a spike in churn rates, there’s a drop in product usage, and your survey results indicate a decrease in customer satisfaction.