Userpilot

JANUARY 29, 2023

Loom and Tolstoy educate new customers on how to use their product with in-app video tutorials. Loom uses its welcome screen to educate new users Loom is a video messaging tool that lets you record your screen and get your message across through an instantly shareable video. Loom videos. You can adopt a similar approach.

Feedback Software 97

Feedback Software Analytic Tools Customer Experience Data Visualization 97

Userpilot

JUNE 26, 2023

Implementing customer feedback systems involves gathering feedback via multiple channels, including in-app surveys , interviews, reviews, and social media comments to name a few. ’ Calculating the NPS score is complex, so it’s best to use a calculator or let your analytics tool do it for you. NPS dashboard in Userpilot.

Feedback Software 84

Feedback Software Analytic Tools Research Software Customer Feedback 84

Userpilot

JANUARY 8, 2024

Use gated content for lead generation across the customer acquisition funnel Produce quality content—ebooks, case studies, industry reports, free tools—and gate it. The idea is to share resources free in exchange for lead data (mostly name, email, and basic company info). Bynder product tour.

Analytic Tools 100

Analytic Tools Research Software Feedback Software Customer Experience 100

Userpilot

FEBRUARY 3, 2023

A simple welcome page with a personalized message where you address users by name and reinforce your value proposition goes a long way. Product analytics may reveal that some of the users have not engaged with an advanced feature for their use case yet. Feature tagging in Userpilot.

Onboarding KPIs 95

Onboarding KPIs Customer Experience User Testing Customer Feedback 95

The Product Coalition

JUNE 30, 2021

Vimeo OTT Review & Alternatives Have you been generating video content for a long time? The video-on-demand platform, since its inception in 2004, has catered to many in the creative market. The team handles the entire technical aspects so that you can focus on your expertise: original, high-quality video creation.

Technical Review 89

Technical Review Systems Review Analytic Tools Embedded Analytics 89

Userpilot

SEPTEMBER 22, 2021

Product analytics can tell you which features are “sticky” so you can direct users to the parts of your tool that are most likely to keep them subscribed. Analytics can guide your content strategy decisions both in-app and on other channels like social media. The Pendo dashboard is simple, fun, and color-coded for ease of use.

Analytic Tools 90

Analytic Tools Feedback Software Data Visualization Reporting Tools 90

Userpilot

OCTOBER 16, 2022

Provide convenient self-service support. Offer white-glove services to hyper-personalize onboarding and build more intimate relationships with customers. For the best user experience, combine all the self-help resources in an easily accessible knowledge base. The number of times the user clicks on the button.

User Testing 96

User Testing Feedback Software Research Software Analytic Tools 96

Intercom, Inc.

JULY 31, 2019

Use your chatbots to show website visitors a simple prompt – like “Let us know if you have any questions” – or even a welcome video to open up the door for conversation. Embed a video message in your chatbot. Some leads respond well to straightforward text or something more visual like videos. What do you want to promote?

Marketing 177

Marketing User Testing Research Software Embedded Analytics 177

Userpilot

APRIL 21, 2024

Testimonials and videos improve conversion rates. Embed videos. To do either, the prospective customer needs to enter their email address, name, and company. Consumer Trends report by Hubspot, around 47% of customers discover products by searching online. Use multiple channels to promote it. Ensure it loads fast.

Research Software 84

Research Software Feedback Software User Testing Reporting Tools 84

Userpilot

JUNE 12, 2023

Examples of questions to ask in user persona surveys: What will you be using {product name} for? Examples of market research survey questions include: How much are you willing to pay for [product name]? What is the problem that the product/service helped to solve for you? How was your experience using [feature name]?

Data Visualization 77

Data Visualization Product Research Research Software Analytic Tools 77

Userpilot

JUNE 8, 2021

Mixpanel and Amplitude are two leading product analytics solutions that provide in-depth analytics. Usersnap and Canny are feedback platforms that allow businesses to capture, organize, and analyze product feedback. Product analytics to help you track user activity and make adjustments accordingly.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

FEBRUARY 25, 2024

Looking for an effective self-service support tool and wondering if GainsightPX is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether GainsightPX is the ideal choice for your self-service support needs. Let’s get started!

Embedded Analytics 52

Embedded Analytics Data Visualization Reporting Tools Analytic Tools 52

The Product Coalition

JULY 10, 2023

The preset includes a space for a quote, name, time, and date of the performance, which can be changed quickly. Insights and analytics are also provided. Design a banner or image template for your users and embed it on your page to allow users to generate images easily. Branded templates were used for: Speakers.

User Testing 83

User Testing Feedback Software Analytic Tools Data Visualization 83

Reveal

DECEMBER 2, 2021

Reveal Embedded Analytics. This is where tools such as Reveal and Looker come in handy – they convert raw data into easy-to-understand and easy-to-use insights that enable organizations to reshape and modernize the way they do business. A good embedded analytics solution offers a lot more than data visualizations.

Embedded Analytics 52

Embedded Analytics Data Visualization Analytic Tools Reporting Tools 52

Userpilot

OCTOBER 24, 2023

Sending in-app surveys and segment those users who report hardships with the product, express dissatisfaction, or rate your SaaS product low. Said targeted help can involve developing any customized content that addresses their specific problems—think of personalized emails, video tutorials, or even one-on-one consultations when feasible.

Customer Experience 81

Customer Experience User Testing Customer Feedback Onboarding KPIs 81

Userpilot

NOVEMBER 2, 2022

Here are some tactics for leveraging AI in customer service: Personalize the user experience and use AI to collect data and trigger relevant messages based on the customer segment. Add self-service support and use AI to show learning modules based on user needs and segmentation. How is AI changing customer service?

Artificial Inteligence 94

Artificial Inteligence Data Visualization Reporting Tools Customer Experience 94

Userpilot

FEBRUARY 26, 2024

TL;DR Lou Assist is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Product Analytics : Lou Assist doesn’t have any product usage analytics capabilities.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

APRIL 21, 2024

Userpilot also offers solutions for user onboarding and product analytics as well. Qualaroo : Focused on user research , Qualaroo is a survey-design platform for collecting and segmenting feedback, performing analysis, and viewing results in the form of dashboards. Plus, it provides in-depth reporting and survey segmentation.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Product usage analytics : An indirect feedback feature to track user interactions and identify popular and overlooked features.

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. With this, you can collect all your documentation files, tutorials, and videos in one place and offer on-demand support. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

JANUARY 18, 2024

TL;DR Userlane is a good choice for onboarding automation and it comes with features such as user segmentation, onboarding checklist, self service support, and user journey mapping. With this, you can collect all your documentation files, tutorials, and videos in one place and offer on-demand support. Let’s get started!

Onboarding KPIs 52

Onboarding KPIs Data Visualization Analytic Tools Feedback Software 52

Userpilot

FEBRUARY 13, 2024

It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. For example, Userpilot has an in-app integrated product analytics tool, unlike Product Fruits. Advanced analytics : In the realm of analytics , Userpilot truly stands out.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

Data Visualization 52

Data Visualization Analytic Tools Customer Experience Feedback Software 52

Userpilot

APRIL 25, 2022

You could identify a series of key journeys – signup , activation , referral, or checkout to name a few. When you have a change of staff, a friction log can be used to upskill and embed knowledge about your product for new starters. What does that look like in practice? See the product from the user’s perspective.

Feedback Software 95

Feedback Software Analytic Tools Data Visualization User Testing 95

Userpilot

OCTOBER 15, 2022

Most young customers prefer self-service support , so build a resource center filled with helpful content in various formats, including video tutorials and help articles. Track in-app customer behavior with analytics to recognize areas of friction that you can improve on. That number’s only going to grow bigger.

Customer Experience 93

Customer Experience B2B User Testing Customer Feedback 93

Userpilot

SEPTEMBER 22, 2023

TL;DR Chameleon is a good choice for Customer satisfaction and it comes with features such as user journey mapping, self service support, in-app support, and Interactive user guides. Analytics are not advanced: Chameleon doesn’t pose of robust analytics features like Userpilot does. Let’s get started!

Data Visualization 52

Data Visualization Customer Satisfaction Embedded Analytics Analytic Tools 52

Userpilot

FEBRUARY 25, 2024

TL;DR GainsightPX is a good choice for in-app messaging and it comes with features such as self service support, in-app resource center, and onboarding checklists. GainsightPX’s self service support As a product adoption platform, GainsightPX lets you integrate self-service support into your product.

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

SEPTEMBER 22, 2023

TL;DR UserGuiding is a good choice for Customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

Data Visualization 52

Data Visualization Analytic Tools Embedded Analytics Feedback Software 52

Userpilot

SEPTEMBER 22, 2023

TL;DR Appcues is a good choice for Customer experience and it comes with features such as user segmentation, Interactive user guides, in-app support, and self service support. Analytics dashboard to collect customer experience insights — by tracking user data events, feature usage, survey statistics, etc.

Data Visualization 52

Data Visualization Embedded Analytics Analytic Tools Customer Experience 52

Userpilot

SEPTEMBER 22, 2023

TL;DR Chameleon is a good choice for In-app messaging and it comes with features such as self service support, in-app resource center, onboarding checklist, and in-app messaging. Analytics are not advanced: Chameleon doesn’t pose of robust analytics features like Userpilot does. Let’s get started!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Embedded Analytics 52

Userpilot

FEBRUARY 25, 2024

The tool provides advanced enterprise-grade product analytics, native omnichannel engagement features to drive customer engagement, and closed-loop feedback with surveys to gauge your user experience. You can monitor the performance of tooltips in the Analytics section. It’s also possible to export the analytics data.

Data Visualization 52

Data Visualization Reporting Tools Analytic Tools Feedback Software 52

Userpilot

NOVEMBER 29, 2022

As the name implies, a tooltip is used for delivering product insights and removing friction with small contextual hints. You can embed a tooltip that will temporarily appear when they hover over a tab or option. Userpilot enables you to create an in-app resource center and embed your product tour in it. Source: Calendly.

Feedback Software 95

Feedback Software Analytic Tools Research Software Onboarding KPIs 95

Userpilot

OCTOBER 30, 2023

In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Features include: Access to user identification features.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52

Userpilot

JANUARY 20, 2024

The platform allows you to build a customized and interactive onboarding dashboard for each software, promoting an easy software onboarding experience every time. Comprehensive Analytics : Userlane has two applications for user analytics: HEART and Content analytics. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

JANUARY 20, 2024

The platform allows you to build a customized and interactive onboarding dashboard for each software, promoting an easy software onboarding experience every time. Comprehensive Analytics : Userlane has two applications for user analytics: HEART and Content analytics. And highlights areas teams can improve and optimize.

Onboarding KPIs 52

Onboarding KPIs Analytic Tools Feedback Software Data Visualization 52

Userpilot

FEBRUARY 9, 2023

PLG strategies allow companies to scale faster and with smaller resources thanks to self-service. PLG businesses also achieve lower customer acquisition costs by leveraging organic acquisition channels like WOM marketing while sales teams can focus on high-value deals. Product-Led Growth Strategy: Notion empty state onboarding.

Onboarding KPIs 95

Onboarding KPIs Embedded Analytics Data Visualization Analytic Tools 95

Userpilot

OCTOBER 30, 2023

In reality, it’s more of a customer service tool that can be used to build knowledge bases rather than an actual onboarding or analytics platform. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Features include: Access to user identification features.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Embedded Analytics 52