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Voice of Customer: Why VoC should lead your product development process

Usersnap

As a product manager or a SaaS company owner, what is your main drive in building new products? Should the Voice of Customer influence product development? In this article you will find out why incorporating the voice of customers to your strategies can bring your business success.

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Establish a product discovery infrastructure to save time and effort (pt. 3/6)

The Product Coalition

A lean product discovery framework can help make it all of this so much easier. Processes Methodologies Analytics Automate processes to do the boring work for you You’ll save a lot of time down the road by automating a few different processes or at least conducting them manually but routinely. more on this in an upcoming article.

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How Amplitude Uses Amplitude to Drive Impact

Amplitude

Our tool is fundamental to every stage of our product development process. The reason that our platform is so vital to our process is its versatility; you can use Amplitude to drive impact at all levels of your product operation. Then, we’ll show you how our own product makes a difference to us here at Amplitude.

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Top 4 Customer Analytics Software Solutions for SaaS businesses

Userpilot

Here’s a sobering truth: if you run a SaaS company and don’t use customer analytics software , you probably won’t be in business very long. Gone are the days when business leaders can afford to make decisions solely on the basis of intuition. What is Customer Analytics Software? Best Customer Analytics Software 1.

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Userlane for Self Service Support: Features, Pricing, and Review

Userpilot

Looking for an effective self service support tool and wondering if Userlane is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Userlane is the ideal choice for your self service support needs. What does self-service support entail?

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How to Build Your Dream Analytics Stack

Indicative

There’s more information on hand than organizations know how to use or manage. Every team — from product to marketing, and IT to engineering — is generating data. A strong analytics stack is foundational to being able to make sense of it all. The data and analytics space is rapidly growing, expanding, and evolving.

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7 practices to master to excel as a Product Leader

BrainMates

Up until now, Product Leaders have had to rely on the approaches and frameworks designed specifically for Product Managers or use generic leadership practices which don’t necessarily cover the unique leadership challenges Product Leaders experience. Self-awareness. Strategising and planning.