Userpilot

APRIL 9, 2024

What are the best onboarding platforms available on the market in 2024? Are you looking for an onboarding solution for web or mobile apps? To help you make an informed choice, our guide introduces 9 best-in-class onboarding platforms. They also offer feedback features and analytics to support data-driven decision-making.

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Analytic Tools Feedback Software Reporting Tools Customer Communications 52

Userpilot

SEPTEMBER 21, 2022

How can you use knowledge base tools to guide your customers and remove their frustrations while using your product? An in-app knowledge base enables you to take advantage of the self-serve support model for effective customer service delivery. There are numerous knowledge base tools in the market.

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Userpilot

SEPTEMBER 2, 2022

On the hunt for the best instructional design software to create course content and engage learners? In this article, we cover: How SaaS companies can use instructional design software to increase product adoption. What to look for in the right instructional design tool. What is instructional design software?

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Analytic Tools Feedback Software Reporting Tools Software Review 98

Userpilot

OCTOBER 17, 2023

Feedback, as it combines qualitative and quantitative data to provide a comprehensive understanding of your customers so you can make better decisions. Customer service data to spot common problems in your service, analyze common queries, and predict customer behaviors and trends. What are customer insights?

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Userpilot

FEBRUARY 20, 2023

We also have a quick look at Userpilot as an alternative for each of the tools. Product analytics tools empower teams to make informed decisions on how to add more value and offer a better user experience. Pendo is a product adoption platform famous for high-quality analytics solutions. How does this sound?

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Userpilot

APRIL 22, 2024

In SaaS, it’s advised to follow customer success best practices to ensure that users achieve their desired outcomes with your product and become loyal advocates for your brand. 17 customer success best practices you can apply in any SaaS include: Tailoring the onboarding experience using customer data to increase retention and success.

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Analytic Tools Feedback Software Research Software Customer Experience 99

UX Planet

FEBRUARY 1, 2024

Project Brief The project involves creating a comprehensive finance management app. The app will also provide news and educational content on investments, maturity details for FDs and RDs, and statistical spending insights. Designing applications that address these specific pain points can set the stage for groundbreaking solutions.

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Analytic Tools Data Visualization Research Software Reporting Tools 93

The Product Coalition

MAY 18, 2022

Continuous improvement is a continual process to improve components of enterprise software?—?processes, processes, tools, products, and services. Regardless of today’s software development aspect, increasing demand for new features in the products makes competitive advantage higher than ever.

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Userpilot

MAY 26, 2024

It is crucial to choose a tool that allows the import of Google Analytics data to retain and back up important data during migration. Our review presents a variety of analytics platforms, from privacy-focused to feature-rich, ensuring you’ll find the right tool that respects user data, integrates easily, and scales with your SaaS business.

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Intercom, Inc.

DECEMBER 22, 2022

We are delighted to announce that Intercom has once again been recognized as among the best solutions in a number of Customer Service categories in the newly released G2 Winter Reports 2023. Our Best Usability award for the Digital Adoption Platform category is a new one for the trophy case. Humblebrags. What is G2?

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Reporting Tools Data Visualization Research Software Feedback Software 118

Userpilot

FEBRUARY 14, 2024

In the article, we look at 12 solid contenders for this title, covering a few most common use cases: In-app user engagement Sales funnel management Customer support Analytics and reporting Marketing Collaboration and project management Let's dive right in! How to integrate Salesforce with other platforms?

Data Visualization 105

Data Visualization Analytic Tools Reporting Tools Feedback Software 105

Usersnap

DECEMBER 10, 2023

User Acceptance Testing (UAT) is important for more agile software development teams. It’s the last stage in the software development life cycle, and it ensures every product meets the requirements and designations of the users. Price comparison tools often didn’t work. List of user acceptance testing tools ?

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Usersnap

SEPTEMBER 1, 2022

One of the best ways to drive better customer experience than using sentiment analysis tools. Below, we describe what an online sentiment analysis tool is and how businesses can benefit from using them. Tools like this can also help if you struggle to find how to respond to positive reviews effectively.

Data Visualization 98

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Userpilot

JUNE 22, 2021

To provide the best onboarding experience, you naturally need the best onboarding software for SaaS. In this post, we will very briefly discuss what to look for in the best onboarding software for SaaS for you, and then move on to analyzing the top 6 choices you may want to consider. Conclusion.

Analytic Tools 52

Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

JUNE 9, 2022

Userlane and Walkme are both tools for onboarding. Userlane is a tool for building interactive, guided tours that walk a user through all the features of your product or service. Walkme allows you to do the same, as well onboarding employees on third-party tools such as Salesforce. Read on to find out!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 52

Userpilot

MARCH 22, 2021

The world of software is crowded with a variety of product marketing tools that are ‘supposed’ to transform your workflow. But more often than not, so many of these tools end up being more work to set up, maintain or use. Product Marketing Tools Overview. Why Use Product Marketing Tools ? Ready to dive in?

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Analytic Tools Feedback Software Research Software Data Visualization 98

Gainsight

MAY 31, 2023

When evaluating customer success software, review platforms such as G2 and TrustRadius can be invaluable resources. G2 Grid Reports are based on thousands of verified reviews and data from actual users, so you can compare multiple vendors based on real feedback.

Analytic Tools 52

Analytic Tools Reporting Tools Feedback Software Systems Review 52

Userpilot

MAY 21, 2024

Simply put, churn measures how many customers businesses are losing over time — a central concern for companies dependent on customer retention , like those in the SaaS industry. Customer churn in SaaS is the rate at which customers stop using a service within a set timeframe. What is churn ?

Data Visualization 52

Data Visualization Onboarding KPIs Analytic Tools Feedback Software 52

Userpilot

JULY 24, 2023

Are you looking for Zendesk integrations to boost the efficiency of your self-service customer support? The article explores the best Zendesk integrations for: Customer support Customer feedback Productivity Email and social media communication Analytics and reporting Let's get right to it! If so, you’re in the right place!

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Userpilot

FEBRUARY 26, 2023

Mixpanel has become a popular choice among SaaS companies with its advanced analytics and intuitive interface. However, with so many analytics tools available in the market, is Mixpanel the best option for your business? TL;DR Mixpanel is a product analytics tool that helps companies measure and optimize user engagement.

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Data Visualization Analytic Tools Feedback Software Software Review 98

Userpilot

FEBRUARY 21, 2023

If you've searched for this comparison, you're probably looking for a tool that will help you gain actionable insights to drive your product growth. Whether looking for an alternative to your existing tool or setting up product analytics at your organization, we're here to help. It also supports both mobile and web apps.

Data Visualization 98

Data Visualization Analytic Tools Feedback Software Reporting Tools 98

Userpilot

JANUARY 21, 2021

The best product walkthrough tools are the ones that keep evolving and improving year after year. Technology and best practice are always moving on, so don’t waste your time checking out last year’s guides. Check out our selection right now: How do I pick the best product walkthrough tools? They’ll be out of date!

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Analytic Tools Feedback Software Reporting Tools Data Visualization 97

Gainsight

MARCH 20, 2023

By Tim Van Lew, Director of Customer Success Strategy, Gainsight Yes, it’s uncommon to see a year-in-review article in spring. That’s a big difference from the “ugly, complex, enterprise-only” name-calling that just isn’t true of the elegant, yet powerful, Gainsight platform that thousands of CS and Revenue teams are applying today.

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Feedback Software Systems Review Reporting Tools Technical Review 52

Alchemer Mobile

NOVEMBER 10, 2022

I’m going to take a wild guess and assume that you already understand the importance of mobile in-app feedback tools. You also might be reading this post thinking: “Who’s adding new tools to their tech stack right now?” They’re itching to give you feedback. Do you have the right tools to capture that voice?

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Userpilot

OCTOBER 4, 2022

UX KPIs, or user experience key performance indicators, are essential numerical data points that are used to track, measure, and compare the experience users have with your SaaS product. The best tools to track your UX KPIs and improve them are: Userpilot – for creating in-app surveys and tracking feature usage.

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Analytic Tools Research Software Feedback Software Data Visualization 105

Userpilot

OCTOBER 27, 2021

Choosing a digital adoption platform (DAP) can be tricky. WalkMe and Whatfix are both digital adoption platforms that let you create customizable product walkthroughs and analyze product usage data. Whatfix is easier to implement, maintain, and integrate with other tools. Should you go with big names like WalkMe or Whatfix ?

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 22, 2024

You can access this information through the right customer lifecycle management software. However, it’s not easy to pick a tool among the many suitable options in the market. To help you, we’ve listed the 10 best customer lifecycle management platforms in the market, including key features, user reviews, and pricing.

Analytic Tools 105

Analytic Tools Research Software Feedback Software Reporting Tools 105

Userpilot

MAY 20, 2024

Given the right product growth tools you can transform your product into a self-growth machine. Curious about the tools that make this happen? In this article, we’ll go over 16 tools that each product team may want to have in. TL;DR Product growth tools are software solutions that elevate your product to be a vehicle for growth.

Analytic Tools 52

Analytic Tools Feedback Software Research Software Data Visualization 52

Userpilot

SEPTEMBER 2, 2022

When it comes to choosing a customer education platform, there are so many options to pick from. Self-service , intuitive design, and customization used to be key requirements but today most tools have these, so it’s easy to get lost in the ocean of options. What is a customer education platform?

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Analytic Tools Feedback Software Reporting Tools Education 98

Userpilot

JUNE 2, 2024

Product-led growth tools allow you to improve your product experience by analyzing customer data and adding in-app interventions. However, having a different tool for each functionality can make product-led growth sound too much of a hassle. Luckily, we’ve listed the 17 best product-led growth software in the market.

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Research Software 105

Userpilot

MAY 12, 2024

TL;DR HelpHero is a tool that enables businesses to build interactive, easy-to-follow product tours that help engage users from day one and speed up feature adoption quicker than ever. It also helps product teams collect user feedback, streamline onboarding, and gather actionable insights from analytics. Let’s dive in!

Analytic Tools 52

Analytic Tools Feedback Software Data Visualization Reporting Tools 52

Userpilot

APRIL 21, 2024

Investing in the right NPS feedback software is crucial especially when net Promoter Score (NPS) is a top method for gathering user feedback and measuring customer loyalty. Let’s look at what some of these NPS survey tools are and their pros and cons so you can find the best fit for your company.

Feedback Software 52

Feedback Software Analytic Tools Research Software Data Visualization 52

Userpilot

JANUARY 31, 2024

You can get the answers you need simply from product management analytics tools. To help you know which tool to use, this article will cover the ten best product analytics tools. TL;DR Product analytics tools analyze user interaction, preferences, and engagement with a product. What are product analytics tools?

Data Visualization 105

Data Visualization Analytic Tools Feedback Software Reporting Tools 105

Userpilot

MARCH 4, 2021

Are you looking for customer feedback software for your SaaS business? We’ve compiled this list of the best customer feedback tools and sorted them by the key business criteria you’ll need to consider when making your decision. What is Customer Feedback Software? What is customer feedback software?

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Userpilot

MARCH 11, 2024

Looking for an effective SaaS reporting tool and wondering if Mixpanel is the best option for your SaaS company? In this article, we’ll delve into precisely that – helping you determine whether Mixpanel is the ideal choice for your SaaS reporting needs. Let’s get started! Try Userpilot!

Data Visualization 52

Data Visualization Analytic Tools Feedback Software Reporting Tools 52

Userpilot

OCTOBER 25, 2022

Looking for the best customer engagement tool for your SaaS company? There are plenty of solutions of customer engagement on review sites, but they don’t make the choice any easier. Instead, we decided to focus on customer engagement tools for in-app engagements in SaaS products. .

Analytic Tools 98

Analytic Tools Feedback Software Data Visualization Reporting Tools 98

Userpilot

MAY 12, 2024

TL;DR Hotjar is a product experience insights platform for visualizing and mapping the ways users engage with your website through interactive heatmaps, session recording, feedback collection, behavioral analytics, and more. Slice and dice data to uncover trends and see live updates on how people use your app.

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Analytic Tools Feedback Software Data Visualization Reporting Tools 52