PMLesson's Ace the PM Interview

JUNE 28, 2021

This is especially true for new EMs, who often previously worked as software engineers or developers before being promoted. EMs are no longer only responsible for themselves and their own workload, like the ICs on their teams. Now, of course, they are bound to their teams and must work through them, not through themselves.

Engineering 52

Engineering Weak Development Team Feedback Software Management 52

Userpilot

FEBRUARY 22, 2024

Great SaaS customer support is the key to keeping your customers happy and satisfied with your product. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy. We take a deep dive into the strategies of successful SaaS businesses and the tools that power your strategy.

Feedback Software 84

Feedback Software Analytic Tools Customer Feedback Customer Experience 84

PMLesson's Ace the PM Interview

DECEMBER 13, 2021

However, it's very challenging to get a full-time position at many of these companies. The BOLD (Build Opportunities for Leadership & Development) is meant for those business and marketing-related roles. This is not necessarily a bad thing by any means. Google , for instance, is more selective than Harvard University.

Technical Review 52

Technical Review Research Software Feedback Software Software Review 52

Userpilot

MARCH 25, 2024

Various factors could cause customer churn, including bad product-customer fit , poor user onboarding experience , poor customer service , and weak customer relationships. Use checklists to guide users toward key actions within your app. Collect customer feedback to improve your customer retention strategy.

User Testing 90

User Testing Customer Experience Data Visualization Customer Feedback 90

Gainsight

FEBRUARY 2, 2024

Technology companies are producing more complex software, which can often overwhelm customers during the onboarding process. As a result, it’s common for these customers to quickly abandon new platforms. These are just the tools, however. They’re not just creating great users of their software.

Education 52

Education User Testing Customer Experience Research Software 52

Intercom, Inc.

AUGUST 29, 2019

It’s no surprise that one of the key levers for growth as you go from startup to scale-up is your sales team. How quickly you’re able to accelerate growth depends on your ability to build a nimble sales org and develop a strong sales strategy. There were a thousand people in this seminar that he was doing, and it was just Q&A.

Data Visualization 172

Data Visualization Feedback Software Customer Feedback Customer Experience 172