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GDPR: Who Should be Your Data Protection Officer?

Mind the Product

The GDPR introduces the statutory position of Data Protection Officer (DPO), with the task of ensuring that a business complies with GDPR. They will have worked with everyone in the organisation – the finance teams, customer support, marketing, tech, and growth. Why Product Needs to Care.

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A Product Manager’s Guide to Building Customer Loyalty

ProductPlan

Building out a robust and effective onboarding program is critical to fostering customer loyalty as it provides the right amount of education, support, and prompting to get new users engaged and realizing the full value proposition as quickly as possible.