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How to Prepare for a Solutions Architect Interview

PMLesson's Ace the PM Interview

We sat down with solutions architect interviewers from some of the top tech companies including Amazon, Salesforce, Dropbox, and more to clarify what's actually asked in the solutions architect interview and how to prepare. What are the tradeoffs? How would you explain what an API is to a non-technical customer?

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How to Create a Customer Service Knowledge Base: Examples and Best Practices for SaaS

Userpilot

Add an internal search bar to your help center and allow the users to find what they are looking for in a matter of seconds. What is a customer service knowledge base? What are the benefits of creating a customer service knowledge base? Group resources into modules for easy navigation. Increased customer confidence and loyalty.

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Why the Most Forward-Thinking Product Teams Work Backwards

ProductPlan

What is working backwards? This means diving into the details of what the desired end result should be (more sales, happier customers, easier workflows, etc.), what the product must be capable of to achieve those goals, and what success would look like. Try it Free. Enterprise. Integrations. Try it Free. Enterprise.

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Are North Star Metrics Leading You Astray?

ProductPlan

What is a north star metric? This is because revenue often isn’t particularly telling for what lies ahead for a company, plus it can be easily gamed for a short-term boost with long-term negative consequences. Try it Free. Enterprise. Integrations. Roadmaps. / Are North Star Metrics Leading You Astray? Shaun Juncal. Product Marketing.

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How to Prepare for a Security Engineer Interview

PMLesson's Ace the PM Interview

We sat down with security and cybersecurity engineers from some of the top tech companies including Google, Meta, Amazon, and more to clarify what's actually asked in the security engineer interview and how to prepare. What's the difference between hashing, encryption, and encoding? Read our guide to encryption here.