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5 Customer Retention tactics for the Time of the Crisis – how to survive the ‘War-Time’ as a SaaS business without discounting

Userpilot

While saving a few thousand per month on office rent when the whole team is working remotely anyway may help, cutting corners in the product, customer experience or customer success departments will ultimately backfire against your business. Show how your product can be used (or repurposed) in the global crisis.

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Product Analytics Framework: A Guide for SaaS Companies

Userpilot

What is a product analytics framework and why is it important? We also look at: Different types of analyses to include in your framework How to develop a product analytics framework And, the best product analytics tools. In the final 2 steps, the teams analyze the data to extract insights and act on them to improve the metrics.

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Best user analytics tools for SaaS

Userpilot

When it comes to boosting your product growth , user analytics tools can make your life a lot easier. These tools offer insights into what your users are doing inside your product and why they are doing it. User analytics is a type of analytics that focuses on user/customer behavior inside a product/on a website.

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Pendo vs Appcues vs Amplitude for Product Analytics

Userpilot

Looking for a good product analytics tool and wondering which one of Pendo, Appcues, and Amplitude is the best option for your SaaS company? There are plenty of tools for product analytics on review sites, but they don’t make the choice any easier. Let’s compare them! Let’s dive in!

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11 Types of Product Managers for SaaS Companies

Userpilot

What are the different types of product managers? We also look at the levels of seniority among product managers as well as the skills they need to lead successful teams and build products that delight customers. TL;DR A product manager oversees the entire software product development cycle, from discovery to launch and beyond.