Mind the Product

DECEMBER 22, 2016

I’m a product manager for a content management system that runs some of the most-visited websites in the world. Prior to this I’d had a year’s product experience at a customer-facing SaaS company and naively I believed I could copy-paste this experience. At its heart a CMS is a platform, not a product.

Reporting Tools 70

Reporting Tools User Testing Customer Experience Product Management 70

Alchemer Mobile

MAY 7, 2020

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Watch the full video here.

Feedback Software 147

Feedback Software Analytic Tools Reporting Tools Data Visualization 147

The Product Coalition

APRIL 10, 2018

Every now and then, it’s interesting to ask: What does a Product Manager (PM) do? The answer of course has some take on: They juggle managing products and people. Multi-disciplinary groups need to work coherently together, and oftentimes each group has their own jargon and processes.

Reporting Tools 60

Reporting Tools Technical Review Systems Review Leadership 60

Roman Pichler

MAY 5, 2020

A platform owner who manages a platform as a collection of shared software assets. The SAFe product owner who owns the product details. A portfolio owner who manages a group of (related) products. I regard a (digital) product as an asset that creates value for a group of users and for the business.

Feedback Software 352

Feedback Software Product Research Weak Development Team User Testing 352

The Product Coalition

OCTOBER 29, 2018

“We just pushed it live,” the release manager belts out, to a team fresh off the battlefield that is software product development. We had successfully released our new feature to hundreds of thousands of users, after what seemed like an eternity?—?ten

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Weak Development Team Data Visualization Development User Testing 60

Alchemer Mobile

NOVEMBER 10, 2022

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Quantum Metric. Kin + Carta.

Feedback Software 256

Feedback Software Analytic Tools Reporting Tools Data Visualization 256

Alchemer Mobile

MAY 19, 2021

Incorporating these tools into your customer experience tech stack will drive more engagement, gather high-quality customer feedback, and help inform your product roadmap. Mobile marketers and product managers can immediately take action on events in Apptentive by simply flipping a switch. Quantum Metric.

Feedback Software 236

Feedback Software Data Visualization User Testing Customer Feedback 236