Handbook Management Marketing Technical Advisors 
The Product Cafe
JANUARY 18, 2024
💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. He is a key advisor and speaker known for his product strategy insights. Renowned for her practical approach to aligning product, marketing, and sales strategies.
Gainsight
AUGUST 5, 2022
Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. Over the past ten years, the role of Customer Success Manager has evolved and changed as much as the field of SaaS has. Helping manage renewals and driving advocacy. However, you aren’t sure of the path to get there.
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Mind the Product
JANUARY 10, 2017
As a product manager it’s not uncommon to feel pulled in a million different directions as you work to meet the needs of your customers, developers and company stakeholders. Write a Handbook. This should not be confused with technical documentation. The practices I describe are not an exhaustive list of tools and methods.
Userpilot
JULY 13, 2021
The best walkthrough software on the market is Userpilot. That’s why we often advise SaaS companies to segment users prior to their walkthrough, to make sure that customers only see features during their walkthrough that make sense for their individual use case. Other good options include Appcues and Userguiding. I hear you.
Intercom, Inc.
JULY 12, 2018
This wasn’t Elad’s first experience with hyper growth – Google grew headcount 10x during his time as a product manager there – nor the last. He’s also co-founded Color Genomics and invested in and been an adviser to companies like Airbnb, Coinbase, Instacart, Square, Stripe and more. Elad: It was a bit ad hoc.
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