Remove Handbook Remove Positioning Remove Product Management Remove User Friction
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Product Managers are Not Required to Design, But Learning Design is Part of The Job

The Product Coalition

Design skills can be valuable for Product Managers (PMs) to allow them to understand, communicate with the design team, and effectively contribute to the design process. Photo by Balázs Kétyi on Unsplash I have been scrutinizing and reflecting for a long time, on what a product manager should do and need.

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The Path Beyond CSM

Gainsight

Imagine you are a Customer Success Manager (CSM), and you wonder what the future holds for you. You learned about other roles where your experience in CS can be a springboard for those positions. Let’s begin with what makes you unique as a customer success professional. Using data and playbooks to mitigate customer risks.

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The Perfect World and the Real World of Product Research

The Product Coalition

In the perfect world, product managers have all the time, resources, and skills to do impeccable, in-depth market and user research. In the perfect world, there is time to talk with a wide range of users , including existing users, potential users, and also users who have churned.

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F Customer Feedback

The Product Coalition

Brilliant meeting so many new people and catching up with so many Receptive customers too. It was called: F Customer Feedback Video will be available soon too. F Customer Feedback Hello, I’m Hannah Chaplin the CEO at Receptive. However, customer feedback is actually a huge opportunity for your business. It matters.

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Trapped in Product Death Cycle?

The Product Cafe

💜 Welcome to this week's edition of Product Café, your weekly cup of coffee for everything product management, startups, AI, and more. Are You Trapped in the Product Death Cycle? The Product Death Cycle emerges when we build features based on customer feedback but still see low usage.

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How I Write

Sachin Rekhi

It's no wonder then that 85% of my writing stems directly from my career as a product manager and entrepreneur. Having such focus has also enabled me to create a unique positioning within the minds of my readers. The Art of Being Compelling as a Product Manager. The Hierarchy of User Friction.

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You Are Building the WRONG Things in your SaaS product

The Product Coalition

As a result, a lot of product decisions are made on gut feeling, incomplete information, the loudest voice in the room, and the most demanding customers. Items that make it into SaaS products often don’t align with the company’s strategy to support growth or help existing customers reach their desired outcomes.